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Customer Testimonials
Ty in service got me in and out quickly always good to deal with!
Service is always good there
Chris Staley was the sales guy that helped me and he did a wonderful job working with me. I didn’t honestly think there was much of a chance that I would be able to do the trade, as my car was just purchased in February. I just wasn’t satisfied with it and I needed back in an SUV. He told me at the beginning that he would fight for me, and he worked tirelessly to do just that.
Employees are very professional, helpful and nice and takes good care of my car.
Friendly and very helpf
Friendly and helpful
Stanley Simcox we above and beyond to help me and my daughter get in the vehicle we wanted. Highly recommend to anyone looking to purchase a new vehicle
Super nice and professional staff. Brian Abner was very patient with all our questions.The manager was friendly and made a point to speak with us like he had known us for a very long time. Mat explained financial process in a way that was easily understood and made it seem painless. Abner went over and beyond getting us what we needed! Will continue to do business with Somerset location only.
great service!
Charles was very upfront and was able to answer all of my questions. Very helpful. Just the way car buying should be.
Great friendly ppl
Fast friendly service.
The staff is Honest and reliable. Waiting areas are clean and comfortable. I always have a good experience here.
Everything is great with services that I had at DonFranklin .
Friendly and helpful
As far as products and services, I like Kia vehicles. They are pretty and the warranty is the best to be found. I just traded a new K5 for a Sorento and I could not be happier. Friendly advice: Don’t leave a “mom” SUV and go down to a small car, it won’t work for a you.
Thankfully, the guys at Kia made it much easier for me than I thought it would be. The team that worked on Black Friday was a hard working crew.
Everyone is professional and keeps me updated on the progress of my service.
The service team is knowledgeable and professional and there to answer any and all questions you may have.
My last visit was good service
I had a great experience at Don Franklin Kia my sales man was Stanley Simcox he was very nice not pushy or anything and explained everything an really listened to my questions and answered them an made sure I was satisfied with my purchase he even called to made sure I made it home ok
I was met with almost instantly no waiting really. I gave a price range and looked at the options I had test drove and ended up taking something home. I’d recommend anyone to go to you all if they are looking for a vehicle
Everyone is so nice and helpful.
Worked us in while enroute to early Thanksgiving and car started acting up!
The ease of the whole process
Courteous staff
Cindy Duncan was very easy to work with.
They are fast, efficient and very helpful.
top quality products, great customer service
Knowledgeable salesman. Quick response on added equipment. Friendly employees. They went out of their way to help me with my purchase.
Love all they cars they have Stan world hard to get what you want I appreciate they done for me