Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   June 8, 2023 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good and knowledgeable and friendly salesperson, Good service department.

Report a concern   June 8, 2023 — Rated 10 out of 10 by A.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

How fast we can get in and out. How understanding the staff was with a raging 3 year old toddler. Being able to compromise on a set price.

Report a concern   June 8, 2023 — Rated 10 out of 10 by D.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service!

Report a concern   June 7, 2023 — Rated 10 out of 10 by Jessica Stearns Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly and great service.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Kenneth Roy Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian Abner at Kia Somerset was really helpful in my selection

Report a concern   June 7, 2023 — Rated 10 out of 10 by Alice Foster Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service from Tyler Lovett and his co workers was amazing fast and friendly

Report a concern   June 6, 2023 — Rated 10 out of 10 by I.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We love them

Report a concern   June 6, 2023 — Rated 10 out of 10 by I.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We buy kias for the past 15+ years, love them

Report a concern   June 6, 2023 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like the warranty, durability, and options of the products. Services is always a 10/10. Brian Abner was very patient with all our questions and answered everything thoroughly.

Report a concern   June 6, 2023 — Rated 9 out of 10 by Jamie Bernard Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything!!

Report a concern   June 6, 2023 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

You don’t have to wait for a long time

Report a concern   June 5, 2023 — Rated 10 out of 10 by Thomas Travillian Don Franklin Somerset KIA Service
What do you like about our products and services?

The repair to my vehicle was completed sooner than what was promised. I received very friendly and courteous treatment through the entire process.

Report a concern   June 5, 2023 — Rated 10 out of 10 by P.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia makes a good product. We appreciated the professionalism of all the staff

Report a concern   June 5, 2023 — Rated 9 out of 10 by Terry Stringer Don Franklin Somerset KIA Service
What do you like about our products and services?

Gave an accurate estimation on wait time and answered all questions thoroughly.

Report a concern   June 4, 2023 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian is a great guy to work with. I have recommended to several people and will continue to do so.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Michelle Wainscott Don Franklin Somerset KIA Service
What do you like about our products and services?

Appreciate my complimentary oil change and car wash. Very nice people back in the service center.

Report a concern   June 3, 2023 — Rated 10 out of 10 by T.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast friendly service. All my questions were answered. Everything was on a speedy process and done. No waiting.
Sales Rep Stan was very helpful in answering all my questions no matter how many times I had to call with questions.

Report a concern   June 3, 2023 — Rated 10 out of 10 by C.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like that I wasn’t pressured into buying a vehicle, and how our salesman was willing to work with us to provide a car that suited our needs.

Report a concern   June 2, 2023 — Rated 10 out of 10 by Troy Mcclure Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always so nice and do a great job with my sportage. And they also washed it

Report a concern   June 2, 2023 — Rated 10 out of 10 by William Lowery Don Franklin Somerset KIA Service
What do you like about our products and services?

I broke the handle to my door on my car and I drove it to Kia for repair. Ryan checked with the parts department and they had the part in stock! And there was also a service tech available! I was in and out in about 30 minutes! No more broken door handle. Great service! Thank you Kia!

Ava Lowery

Report a concern   June 2, 2023 — Rated 9 out of 10 by Tieawasa Hodack Don Franklin Somerset KIA Sales
What do you like about our products and services?

Isaac did a great job, was friendly and informative. He was professional and took care in showing all the features of the car.

Report a concern   June 2, 2023 — Rated 10 out of 10 by Sharon Powers Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent service

Report a concern   June 2, 2023 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and quick :)

Report a concern   June 1, 2023 — Rated 10 out of 10 by Kevin Saylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia is my favorite make of vehicle. You had the best inventory around to choose from. Great salesman that assisted me.

Report a concern   June 1, 2023 — Rated 10 out of 10 by Tammy Robinette Don Franklin Somerset KIA Sales
What do you like about our products and services?

At Don Franklin Kia My Salesperson Isaac Coffman was very Patient and Caring knowing that this was my 1st Big Purchase.. He worked well with me knowing what I wanted and staying within my budget. I would definitely Recommend Isaac/ Don Franklin Kia to my friends and family for their next vehicle purchase..

Report a concern   May 31, 2023 — Rated 9 out of 10 by G.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly staff waiting area always very clean service is usually done quickly

Report a concern   May 31, 2023 — Rated 10 out of 10 by M.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley was great. Explained everything perfectly and made sure I understood everything by asking me a lot of questions.

Report a concern   May 31, 2023 — Rated 10 out of 10 by Faith Spires Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the experience you receive when you shop for a car

Report a concern   May 31, 2023 — Rated 10 out of 10 by Faith Spires Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the way they let you know their glad to have you as a customer. They go way beyond to make sure you can get the car you want

Report a concern   May 31, 2023 — Rated 10 out of 10 by Imelda Hester Don Franklin Somerset KIA Sales
What do you like about our products and services?

We are repeat customers. We LOVE dealing with Stanley at the Somerset Kia dealership. The people are all friendly. Stanley can answer any questions we might have.

We have bought new and pre-owned vehicles from Somerset Kia. We have never been disappointed.

The building and restrooms are always clean. We even had fresh popped popcorn on our last visit!

We purchased 2 vehicles this time. We’re so happy with both!!

Thank you Stanley and GM Marc for making this happen for us!!!

Go see Stanley and tell him the Hesters sent you!


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