Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   June 15, 2023 — Rated 10 out of 10 by Jerry Sparks Don Franklin Somerset KIA Service
What do you like about our products and services?

The warranty is the best the service is great and the staff is friendly and helpful

Report a concern   June 15, 2023 — Rated 10 out of 10 by K.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service department!

Report a concern   June 15, 2023 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Better selection and pricing than other dealers

Report a concern   June 15, 2023 — Rated 10 out of 10 by A.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Service!

Report a concern   June 15, 2023 — Rated 10 out of 10 by L.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love my little Rogue. The salesperson Tessa D was awesome.

Report a concern   June 15, 2023 — Rated 10 out of 10 by Dennis Hoover Don Franklin Somerset KIA Service
What do you like about our products and services?

Love that everyone is very friendly and looks at any problems I may have.

Report a concern   June 14, 2023 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was very helpful and attentive.

Report a concern   June 14, 2023 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was straight forward, Mattheu understood what I was looking for and what I wanted and helped me get it. Don Franklin had the car I wanted and the customer service is why I'm likely to come back.

Report a concern   June 14, 2023 — Rated 10 out of 10 by Carrie Denson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and on top of it

Report a concern   June 13, 2023 — Rated 10 out of 10 by Sheila Price Don Franklin Somerset KIA Service
What do you like about our products and services?

It's a very clean and well supplied waiting area, very thorough and caring staff who explain things and don't mind questions.

The fees are reasonable for car repairs.

All in all it was a good experience.

I have decided I won't be taking my KIA SOUL anywhere else for maintenance and repairs any more.
It's a longer drive but worth it.

Report a concern   June 13, 2023 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and ellecent service

Report a concern   June 13, 2023 — Rated 10 out of 10 by Jared Kam Don Franklin Somerset KIA Sales
What do you like about our products and services?

Willing to work with us on securing a new vehicle.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Jordan Burton Don Franklin Somerset KIA Service
What do you like about our products and services?

They were very friendly! They were very speedy. My vehicle was done in less than an hour.

Report a concern   June 13, 2023 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was nice and easy to work with

Report a concern   June 13, 2023 — Rated 10 out of 10 by Melanie Terry Don Franklin Somerset KIA Service
What do you like about our products and services?

great customer service. jessie byrd and dallas new did a wonderful job they are by far excellent sales men the best i have ever bought a car from highly recommend those two 😁

Report a concern   June 13, 2023 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and fast service.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Sheila Spiker Don Franklin Somerset KIA Service
What do you like about our products and services?

Service

Report a concern   June 12, 2023 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always have what I need

Report a concern   June 12, 2023 — Rated 10 out of 10 by Larissa Tipton Don Franklin Somerset KIA Service
What do you like about our products and services?

Always super nice and fast service.

Report a concern   June 12, 2023 — Rated 10 out of 10 by Janice Thomas Don Franklin Somerset KIA Service
What do you like about our products and services?

I was good

Report a concern   June 12, 2023 — Rated 10 out of 10 by Denny Ross Don Franklin Somerset KIA Service
What do you like about our products and services?

The service was AWESOME I came in ten mins before the service department closed and they greeted me with smiles and changed my oil with out hesitation of them closing.

Report a concern   June 12, 2023 — Rated 10 out of 10 by Peggy Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   June 10, 2023 — Rated 10 out of 10 by A.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

They went above and beyond .

Report a concern   June 9, 2023 — Rated 10 out of 10 by B.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick to get in and out

Report a concern   June 9, 2023 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good product. Excellent sales man

Report a concern   June 9, 2023 — Rated 10 out of 10 by J.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman was amazing!

Report a concern   June 9, 2023 — Rated 10 out of 10 by Jessica Hall Don Franklin Somerset KIA Service
What do you like about our products and services?

The gentleman at the service desk (can’t remember his name) was VERY nice and helpful. I asked him to add additional services onto my appointment and he was quick to help me and give me any needed information. He was very polite and well-mannered.

Report a concern   June 9, 2023 — Rated 9 out of 10 by B.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   June 8, 2023 — Rated 10 out of 10 by Rebecca Sumner Don Franklin Somerset KIA Service
What do you like about our products and services?

Kia employees are extremely helpful and the Service Departments are fast!

Report a concern   June 8, 2023 — Rated 10 out of 10 by Wilma Croley Don Franklin Somerset KIA Sales
What do you like about our products and services?

The amount of respect you get for them. How you can be your self an you can talk openly. The fact that they go above and beyond for the people they are working with. They truly are amazing people.


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