Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   February 17, 2024 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

You addressed my concern and made arrangements to get the car to and from your dealership!

Report a concern   February 17, 2024 — Rated 10 out of 10 by P.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good quality products and fast, friendly service!

Report a concern   February 17, 2024 — Rated 10 out of 10 by Leora Combs Don Franklin Somerset KIA Sales
What do you like about our products and services?

WE ARE A FAMILY THAT BELIEVES IN DON FRANKLIN'S TRADITION OF VEHICLES.
WE HAVE PURCHASED THREE SO FAR. BRANDI REACHED OUT TO ME WHEN I CALLED TO TALK TO MARC. SHE WAS PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. WAN WAS A GREAT AND HELPFUL SALESMAN. CODY, IN FINANCE, ANSWERED ALL MY QUESTIONS AND CONCERNS AS WELL. WE ARE VERY PLEASED AND WE HAVE RECOMMEND OUR FAMILY, FRIENDS AND CO-WORKERS TO THE DEALERSHIP THROUGHOUT THE YEARS.

THANKS FOR ALL YOU DO!

LEORA & ALLEN COMBS
WAYNESBURG KY 40489

Report a concern   February 17, 2024 — Rated 10 out of 10 by N.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service everyone was nice and helpful

Report a concern   February 17, 2024 — Rated 10 out of 10 by Janie Chansler Don Franklin Somerset KIA Service
What do you like about our products and services?

Very likely,I love it at your dealership. When I bring my car in for inspection someone always meets me to see what I need. VERY courageous.

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly and always well done

Report a concern   February 16, 2024 — Rated 10 out of 10 by Steven Burton Don Franklin Somerset KIA Service
What do you like about our products and services?

Prompt friendly

Report a concern   February 16, 2024 — Rated 9 out of 10 by M.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very accommodating. Very nice and professional.

Report a concern   February 15, 2024 — Rated 10 out of 10 by Mary Bockover Don Franklin Somerset KIA Sales
What do you like about our products and services?

How everyone is on the same page and is down to earth people and works with you and is right there to help you out.

Report a concern   February 14, 2024 — Rated 10 out of 10 by K.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like Kia vechicles

Report a concern   February 13, 2024 — Rated 10 out of 10 by A.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every thing!!!!, I Have Just bought a 2024 Kia soul , the sales man was Ryan Sutherland!!, the Best I’ve ever felt with!, kindest soul who ever took a Breath!!, no pressure, at all we bought out 2022 from him and he’s who I bought my new one from!!, Just a great Guy!!

Report a concern   February 13, 2024 — Rated 10 out of 10 by M.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service friendly and very helpful and done wat ever it took to get u in a car

Report a concern   February 11, 2024 — Rated 10 out of 10 by W.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I brought my car back to the dealership due to some items that were missed in the inspection process. They took care of all problems and charged mo nothing.

Report a concern   February 11, 2024 — Rated 10 out of 10 by Cameron Ruley Don Franklin Somerset KIA Service
What do you like about our products and services?

Very fast at getting a service done

Report a concern   February 10, 2024 — Rated 9 out of 10 by B.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

N/a

Report a concern   February 10, 2024 — Rated 10 out of 10 by D.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department always easy to work with. Very accommodating.

Report a concern   February 8, 2024 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

I am not always able to make an appointment and keep it so they always manage to work me in they are very efficient and very friendly

Report a concern   February 8, 2024 — Rated 10 out of 10 by A.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan is very helpful and is very knowledgeable about all the vehicles!!

Report a concern   February 7, 2024 — Rated 10 out of 10 by J.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kind, hard work, high trade in

Report a concern   February 6, 2024 — Rated 10 out of 10 by R.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have been pleased with the Kia vehicles and the service department is very organized.

Report a concern   February 6, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very personable and great customer service

Report a concern   February 6, 2024 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff are very friendly. I really like my 2022 Sorento

Report a concern   February 6, 2024 — Rated 10 out of 10 by G.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Yes

Report a concern   February 6, 2024 — Rated 10 out of 10 by Joe Curtis Don Franklin Somerset KIA Service
What do you like about our products and services?

I've found them to be reliable and trustworthy. Only had one incident where oil was overfill at just one establishment. Fortunately no harm was done. Their facilities all are up to date and nice. Enjoy getting my service work with them.

Report a concern   February 6, 2024 — Rated 10 out of 10 by Kristy Cromer Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, Friendly, One on One service! Very nice clean waiting area. I do recommend Don Franklin Kia, Somerset, Ky

Report a concern   February 6, 2024 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

prices are too high need coupons service is good and people is friendly

Report a concern   February 6, 2024 — Rated 10 out of 10 by Cheryl Stone Don Franklin Somerset KIA Service
What do you like about our products and services?

Service and friendlyness

Report a concern   February 6, 2024 — Rated 10 out of 10 by J.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly service. I liked that they were able to give me estimates on my repairs and allowed me to bring my vehicle back for those services that were not as important.

Report a concern   February 6, 2024 — Rated 10 out of 10 by Teresa Chaney Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service is number one!

Report a concern   February 3, 2024 — Rated 10 out of 10 by Phyllis Senyk Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my Kia Serento and the services I need are always done on time and with efficiency.
Great team.


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