Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   February 28, 2024 — Rated 10 out of 10 by Diana Ison Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley was amazing. He found me exactly what I was looking for and I didn't even know it. He got my payments where I can afford them no problem and his attitude was that of someone who was understanding of my situation and made sure to keep me informed on all steps of the process....
Super friendly guy, amazing team

Report a concern   February 27, 2024 — Rated 10 out of 10 by Tanya Lamb Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service and quick service

Report a concern   February 27, 2024 — Rated 10 out of 10 by Ryan Byrge Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional and customer focused!!

Report a concern   February 27, 2024 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Enjoyed our experience staff was very helpful in choosing our vehicle will share with friends

Report a concern   February 27, 2024 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Reliable

Report a concern   February 26, 2024 — Rated 10 out of 10 by Mindy Richardson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Salesman was extra nice and very helpful.

Report a concern   February 26, 2024 — Rated 10 out of 10 by Rebecca Frye Don Franklin Somerset KIA Sales
What do you like about our products and services?

Knew what I was looking for . Was an easy transition without all the hassle .. Would definitely recommend anyone that is looking for a vehicle to give them a try!

Report a concern   February 26, 2024 — Rated 10 out of 10 by Rebecca Frye Don Franklin Somerset KIA Sales
What do you like about our products and services?

Quickly got in an out without a lot of hassle .. knew what I was looking for an was an easy transition!

Report a concern   February 26, 2024 — Rated 10 out of 10 by Christie Burton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Extremely great people who is willing to help!

Report a concern   February 24, 2024 — Rated 10 out of 10 by C.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

services,was excellent products, i had a rio and loved it, till someone total it, and i got a soul kia, now, so far enjoy ing it .

Report a concern   February 24, 2024 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have recommended Don Franklin KIA to numerous family and friends.
I bought a new KIA in 2013; it now has over 200,000 miles and still going strong. The only thing I’ve done to the car is regular maintenance.

Report a concern   February 24, 2024 — Rated 10 out of 10 by B.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is very good. The car not so much. Already having to many problems with it.

Report a concern   February 24, 2024 — Rated 10 out of 10 by Mandy Lawson Don Franklin Somerset KIA Service
What do you like about our products and services?

Very easy and friendly

Report a concern   February 23, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice and great warranty

Report a concern   February 23, 2024 — Rated 10 out of 10 by Imelda Hester Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone there was so nice. I was greeted as soon as I walked in the door. I also received a text message that had a phone number I could call or text if I had any questions or concerns. Clean bathrooms, bright and pleasant showroom. Very nice staff.

Report a concern   February 23, 2024 — Rated 10 out of 10 by H.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The friendly staff and the fast service

Report a concern   February 23, 2024 — Rated 10 out of 10 by Roger Sliva Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is professional and courteous. They communicate very well. I get my regular service done here, and have also purchased new tires here and the experience is always positive.

Report a concern   February 23, 2024 — Rated 10 out of 10 by Kimberly Barrett Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly staff. Very nice wait area. Great coffee.

Report a concern   February 22, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

PLEASE don’t send me any more surveys. I had my oil changed earlier this week and I’ve filled out 3 surveys and had a phone call asking about the service. I do really appreciate the service and that you want to hear my feedback, but I’m getting daily requests, sometimes multiple times a day, to talk about my service experience. It's starting to be quite annoying.

Report a concern   February 22, 2024 — Rated 10 out of 10 by V.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

All

Report a concern   February 22, 2024 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service staff went above and beyond
To help.

Report a concern   February 22, 2024 — Rated 10 out of 10 by Johnie Bone Don Franklin Somerset KIA Service
What do you like about our products and services?

Hey Chad was a great person he kept me updated called me letting me know what was going on and when my parts was in and and called me as soon as my car was done and pulled it up he was a very nice guy and I would recommend him to help anyone

Report a concern   February 22, 2024 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Warranties

Report a concern   February 22, 2024 — Rated 9 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly atmosphere. quality service

Report a concern   February 22, 2024 — Rated 10 out of 10 by Sheila Spiker Don Franklin Somerset KIA Service
What do you like about our products and services?

Honest about car repairs

Report a concern   February 19, 2024 — Rated 10 out of 10 by Belinda Harris Don Franklin Somerset KIA Service
What do you like about our products and services?

Your associate's, they are the most courteous folks anywhere. All very kind and keep you informed, about what ever you have going on that day. You know how long you are going to be there and they also make sure that you know what condition your vehicle is in and what you may need to look at in the near future. I really appreciate that and them. Thank you all. Wouldn't want to have my vehicle serviced anywhere else and wouldn't buy a vehicle from anywhere else. I drive over an hour, one way,to have you all take care of mine Kia. Thank you

Report a concern   February 19, 2024 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is great to work with.

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything is great

Report a concern   February 17, 2024 — Rated 10 out of 10 by Kevin Livengood Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was quick easy and well priced. Friendly staff.

Report a concern   February 17, 2024 — Rated 10 out of 10 by Joyce Bell Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great


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