Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   November 13, 2023 — Rated 10 out of 10 by Sheila Hood Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy Whitaker is always amazing he so laid back and not pushy we have bought 5 cars from him so far and will always use him

Report a concern   November 13, 2023 — Rated 10 out of 10 by Scottie Gregory Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly very helpful and Joey the salesman was honest and straightforward and very fair with my trade in and purchase of the truck told them what I was looking for and that’s what I got

Report a concern   November 13, 2023 — Rated 10 out of 10 by D.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Overall a great dealership all around
Report a concern   November 13, 2023 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great Sales and Service!
Report a concern   November 13, 2023 — Rated 10 out of 10 by Kimberly Wood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always easy and great staff ready to answer questions.

Report a concern   November 9, 2023 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was quick and staff was very friendly and helpful.
Report a concern   November 9, 2023 — Rated 10 out of 10 by John Ware Don Franklin Somerset GM Service Department
What do you like about our products and services?

People

Report a concern   November 8, 2023 — Rated 10 out of 10 by D.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle was awesome to work with! We loved him and We love our new Tahoe.

Report a concern   November 7, 2023 — Rated 10 out of 10 by S.P. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Brandon Swanner was great. He gave us excellent service and I would recommend him for a salesman to anyone looking to buy a vehicle.

Report a concern   November 7, 2023 — Rated 10 out of 10 by P.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Ronald Randall is an outstanding representative of Don Franklin Auto. We would not purchase a vehicle from Don Franklin Auto but for the fact that Ronald Randall works for Don Franklin Auto. Ronald Randall is professional, helpful, and hard working.

Also, Shonda Brock is an outstanding representative of Don Franklin Auto. She is helpful, diligent, and professional.

Do not share my name publicly to promote Don Franklin Auto.

Report a concern   November 7, 2023 — Rated 10 out of 10 by Ann Hughes Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Love the vehicle!
Report a concern   November 6, 2023 — Rated 10 out of 10 by M.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is very professional and they stay on time. I always wait on my truck for service so their time estimates are important to me. Service has always fixed any problems I’ve had quickly and well.

Report a concern   November 5, 2023 — Rated 10 out of 10 by G.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice people
Report a concern   November 4, 2023 — Rated 10 out of 10 by Pamela Piercy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Our transmission was going bad and Don Franklin honored the warranty and replaced my transmission. Also it was done in a timely manner.

Report a concern   November 4, 2023 — Rated 10 out of 10 by E.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly

Report a concern   November 3, 2023 — Rated 10 out of 10 by A.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always give me great service.!
Report a concern   November 2, 2023 — Rated 10 out of 10 by Teresa Amiss Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service! Friendly staff and very professional.

Report a concern   November 2, 2023 — Rated 10 out of 10 by Lori Gill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent customer service.

Report a concern   November 2, 2023 — Rated 10 out of 10 by P.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Our purchase of a 2024 Buick Enclave was a stress free experience. Our sales person was very helpful to us. Based on our experience with this business, we will return to it when we need our next vehicle.

Report a concern   November 2, 2023 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I love Don Franklin, my Chevy Trax and the good service I have always received there. Everyone there is always so nice and helpful.
Report a concern   November 2, 2023 — Rated 10 out of 10 by B.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Wonderful bunch to work with!
Will recommend to everyone!
Report a concern   November 1, 2023 — Rated 10 out of 10 by Helen Taylor Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great customer service Joey went above and beyond to get me in my Yucon!
Report a concern   November 1, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and helpful service dept.
Report a concern   October 31, 2023 — Rated 10 out of 10 by Sheila Fisher Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service! Couldn’t ask for better.

Report a concern   October 29, 2023 — Rated 10 out of 10 by S.J. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The Gospel Music while we’re inside your Building The Friendliness of your Salesmen.
Report a concern   October 29, 2023 — Rated 10 out of 10 by G.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Every one was very nice and they do what they can to help you in every way.That’s to Joy Robinson . Thanks
Report a concern   October 28, 2023 — Rated 10 out of 10 by Christy Underwood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast, extremely friendly, five start service.

Report a concern   October 27, 2023 — Rated 10 out of 10 by Walter McKinney Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The whole experience was great. Everyone was extremely nice and there was no pressure to buy. I will only deal at Don Franklin from now on.
Report a concern   October 26, 2023 — Rated 10 out of 10 by Patty Irvine Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Marc Anderson was an excellent salesman. He was courteous and helpful while I was making my car buying decision.

Report a concern   October 26, 2023 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great wait time was good

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