Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   September 30, 2024 — Rated 10 out of 10 by C.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

That everything is done and on time.

Report a concern   September 30, 2024 — Rated 10 out of 10 by W.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Pleasant and effective service

Report a concern   September 26, 2024 — Rated 10 out of 10 by D.K. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I love the website! It’s so convenient to use, and your team followed up with me a lot throughout the process of buying a car. My salesman, Matthew Patterson, was excellent! He went out of his way to stay late to help me, and I appreciate that so much.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Andrew Gilbert Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Andrew was very good to deal with very professional and helpful

Report a concern   September 24, 2024 — Rated 10 out of 10 by Dixie Stephens Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have had two buik's since 2000 lasabore for 11 yrs and lacrosse for 13 yrs, they are quiet, dependable, never had anything wrong 195,880 miles on the last one and comfortable. Corey and Jon excellent sales men, nice, soft spoken told the truth about things, listened and not pushy.

Report a concern   September 24, 2024 — Rated 10 out of 10 by Kenneth Foster Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

A great blend of being courteous and professional. This was one of the better experiences we have had purchasing a vehicle.

Report a concern   September 24, 2024 — Rated 10 out of 10 by Dwight Miller Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I enjoyed everything about it, the people I talked to at first needs to learn their cars though, I was told the truck I bought was a diesel, it’s gas, I like the truck and I think it will work and serve my needs, I would like to have the other key fob for the truck though, I think all vehicles that is less than a year old ought to have 2 of them.. the Salesman (Joey) did a great job and communication was really good. Thanks for everything….

Report a concern   September 21, 2024 — Rated 10 out of 10 by J.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great customer service

Report a concern   September 18, 2024 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change and tire rotation was done in a very timely manner, very professional and friendly

Report a concern   September 17, 2024 — Rated 10 out of 10 by M.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The staff was very helpful and friendly

Report a concern   September 16, 2024 — Rated 10 out of 10 by Charles Perkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We buy nothing but Ford… service was excellent!

Report a concern   September 14, 2024 — Rated 10 out of 10 by Ronnie Wright Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I am a GM Retiree and love our products

Report a concern   September 12, 2024 — Rated 10 out of 10 by Felica Roberts Don Franklin Somerset GM Service Department
What do you like about our products and services?

The younger men in service are always nice to me

Report a concern   September 12, 2024 — Rated 10 out of 10 by Bob Templet Don Franklin Somerset GM Service Department
What do you like about our products and services?

The representatives at the Service Center desk are top notch people; kind, attentive, and knowledgeable.

Report a concern   September 11, 2024 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service

Report a concern   September 11, 2024 — Rated 10 out of 10 by L.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Super helpful service writer!!

Report a concern   September 11, 2024 — Rated 10 out of 10 by C.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin Tilley was Awsome to work with

Report a concern   September 11, 2024 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy clean and on time

Report a concern   September 11, 2024 — Rated 10 out of 10 by John Bolze Don Franklin Somerset GM Service Department
What do you like about our products and services?

Benny is THE MAN! Period.

Report a concern   September 11, 2024 — Rated 10 out of 10 by Leshia Meece Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast great friendly service

Report a concern   September 9, 2024 — Rated 9 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Never a long wait! Please bring back car washes as a benefit for those who get services regularly!!!!

Report a concern   September 6, 2024 — Rated 10 out of 10 by J.H.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

People where very nice and fast

Report a concern   September 6, 2024 — Rated 10 out of 10 by Barbara Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is great! They always get me in quickly! Love the Chevrolet mats I ordered!! Very nice and courteous employees!!

Report a concern   September 6, 2024 — Rated 10 out of 10 by Gene Sweet Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional gets the job done with care

Report a concern   September 6, 2024 — Rated 10 out of 10 by Vivian Dalton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, helpful, listens if you have an issue.

Report a concern   September 6, 2024 — Rated 10 out of 10 by Doug Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

Al ways out standing

Report a concern   September 6, 2024 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

i can always count on YOU ALL to be honest and up front with me First name removed

Report a concern   September 5, 2024 — Rated 10 out of 10 by Michael Dobbs Don Franklin Somerset GM Service Department
What do you like about our products and services?

I receive appointment in a timely manner when I call to schedule. The staff is always courteous and helpful in answering any questions I may have about my vehicle and it's scheduled services due.

Report a concern   September 5, 2024 — Rated 10 out of 10 by Robert Lawson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly service

Report a concern   September 4, 2024 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Convenient


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