Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 4, 2023 — Rated 10 out of 10 by L.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Marc Anderson our salesman found a vehicle that met our criteria promptly and made the transaction easy

Report a concern   October 4, 2023 — Rated 10 out of 10 by L.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department has always been very helpful and informative.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Scott Morris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Completely upfront & honest. Sold the Buick at the advertised price, gave me more than I expected for my trade and Justin (sales) and the finance officer stayed late to accommodate me.

They recognized me as a repeat customer (third vehicle in seven years). And stated at the begining of the visit that they would get me the Buick on my terms, they did and it is on my driveway this evening.

I will be back and recommend Don Franklin Somerset to my family & friends.

Have also got to say the service staff is top notch and helped in this sale.

Scott Morris

Report a concern   October 3, 2023 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the service and friendly staff. I do wish that I received coupons closer to the time of my scheduled service time.

Report a concern   October 3, 2023 — Rated 10 out of 10 by Randall Cocanougher Don Franklin Somerset GM Service Department
What do you like about our products and services?

Dependable

Report a concern   October 3, 2023 — Rated 10 out of 10 by Margaret Brown Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good people at all Don Franklins
Good service
Only place I don’t go is Burskesville KY
Manager is a jerk !

Report a concern   October 3, 2023 — Rated 10 out of 10 by D.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Really impressed with our salesman, Ryan Thorne-Crew.
He worked really hard to find the vehicle we wanted

Report a concern   October 3, 2023 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

The professionalism of the Service Dept.
Report a concern   October 2, 2023 — Rated 10 out of 10 by Sandra Statom Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Don Franklin is hood dealership ! Best service and sales people! !
Report a concern   October 2, 2023 — Rated 10 out of 10 by Brandon Todd Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle Young was very helpful and made a difficult situation become an easy one. I recommend him 100%!
Report a concern   September 28, 2023 — Rated 10 out of 10 by T.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service.
Report a concern   September 28, 2023 — Rated 10 out of 10 by E.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

excellent experience from

Report a concern   September 28, 2023 — Rated 10 out of 10 by Dotty Flynn Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The service
Report a concern   September 27, 2023 — Rated 10 out of 10 by Kathleen Heist Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very friendly and helpful salesman Tracy.
Report a concern   September 26, 2023 — Rated 10 out of 10 by William Sexton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

No hassle!
Report a concern   September 26, 2023 — Rated 10 out of 10 by C.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I always receive top notch service at Don Franklin. Whether it be a sale of a new vehicle, buying parts, or getting service done on my vehicle, it is always a great experience and great service at Don Franklin. Great team with great customer service!
Report a concern   September 26, 2023 — Rated 10 out of 10 by Ollie Dyer Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Employees are very nice Kyle young was very helpful buying a car.
Report a concern   September 25, 2023 — Rated 10 out of 10 by Sandra Statom Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Reliability! You all have the best TEAM!
Marc Anderson us the best! He put our deal together smooth and easy! Delivered the vehicle to us and picked up ours!
Eddie you gotta give him a raise !!!
Report a concern   September 25, 2023 — Rated 10 out of 10 by R.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great dealership, Great people, very satisfied!
Report a concern   September 25, 2023 — Rated 10 out of 10 by William Sexton Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff. No high pressure sales tactics. This is my 3rd purchase in 7 years and will continue to come to the Somerset location. This is my 2nd purchase with Tracey Whitaker and will continue to give him my business.
Report a concern   September 25, 2023 — Rated 10 out of 10 by Derek Polston Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and knowledgeable Dealership!! Great Service Department so far.

Report a concern   September 25, 2023 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great attention to detail
Report a concern   September 25, 2023 — Rated 9 out of 10 by Olemae Howerton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent

Report a concern   September 25, 2023 — Rated 10 out of 10 by G.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got me in for a last minute oil chang before a long trip.
Report a concern   September 25, 2023 — Rated 10 out of 10 by Sandra Mathis Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin is My Go to Service Department for my New GM vehicle, Nobody else will Service My Vehicle but Don Franklin, We Love our new GM vehicle and We Love Don Franklin service department ❤️👍
Report a concern   September 24, 2023 — Rated 10 out of 10 by Nick Hanna Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always do a great job! If they forget something and you call them back, they take care of it immediately. Very much. Enjoy. Taking my cars there for service.
Report a concern   September 22, 2023 — Rated 10 out of 10 by B.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Staff is very friendly & professional, ordering my floor mats was simple and they were ready the same day. The point-money reward system was also super beneficial for me.

Report a concern   September 22, 2023 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are so freindly. Thebathrooms are clean.

Report a concern   September 22, 2023 — Rated 10 out of 10 by James Estes Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly salespersons and so far that's the second new vehicle I have bought in 3 years and the service is great
Report a concern   September 22, 2023 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Hey, people are friendly, knowledgeable, and treat you like family.

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