Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 5, 2024 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional advisors and experts in fixing problems with my vehicle

Report a concern   August 3, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great job!
Report a concern   August 3, 2024 — Rated 10 out of 10 by William Dancy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice an fast service
Report a concern   August 2, 2024 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service and I can count on them to keep my work van serviced properly and on the road. That’s crucial for my business

Report a concern   August 2, 2024 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problems
Report a concern   August 2, 2024 — Rated 10 out of 10 by Leonard Haggerty Don Franklin Somerset GM Service Department
What do you like about our products and services?

Try quick service. Arrived on time and my truck was taken back for service.
Report a concern   July 31, 2024 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always excellent service!!!!
Report a concern   July 30, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great, no complaints at all.

Report a concern   July 30, 2024 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always so prompt and courteous and very fast getting me in and out !
Report a concern   July 30, 2024 — Rated 10 out of 10 by G.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

friendly and on time
Report a concern   July 30, 2024 — Rated 10 out of 10 by C.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent customer service. Very convenient to schedule a service appointment online or via phone. Staff is always friendly.
Report a concern   July 30, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Parts and service department people are very helpful and friendly.
Report a concern   July 29, 2024 — Rated 9 out of 10 by W.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very pleased with my service work. I asked for comments (an inspection?) about components appearing to be needing attention in the near future (brakes, hoses, moving parts, etc.) I didn't get any of that. For a vehicle nearing 100k miles I know there are components needing attention.
Report a concern   July 29, 2024 — Rated 10 out of 10 by John Ashley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best dealership/service center in Kentucky vey pleased with the courteous and politeness of the employes definitely highly recommend

Report a concern   July 29, 2024 — Rated 10 out of 10 by L.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Figured out the problem.
Waiting for parts to come in to have fixed
Report a concern   July 28, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department members are courteous and helpful.
Report a concern   July 26, 2024 — Rated 10 out of 10 by Dennis Karr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything!
Report a concern   July 26, 2024 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great products and the best service
Report a concern   July 25, 2024 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So quick and easy, comfortable waiting area, and a small play room for littles!

Report a concern   July 25, 2024 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful people. Friendly,professional. Products are the best.

Report a concern   July 24, 2024 — Rated 10 out of 10 by E.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything was explained well and service was done professionally and quickly.
Report a concern   July 24, 2024 — Rated 10 out of 10 by A.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

❤️ Excellent service!!!

Report a concern   July 24, 2024 — Rated 10 out of 10 by Tanya Gehlhausen Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service is great. Prices are great. I do not go anywhere else.
Report a concern   July 24, 2024 — Rated 10 out of 10 by Ronda Welch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone in the service department was very nice and helpful.
R Welch
Report a concern   July 23, 2024 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt super nice very thorough in checking out my vehicle

Report a concern   July 23, 2024 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice people and good products

Report a concern   July 22, 2024 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very attentive and professional staff.

Report a concern   July 21, 2024 — Rated 10 out of 10 by Robert Ruff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly
Report a concern   July 21, 2024 — Rated 10 out of 10 by Debbie Kidd- Trammell Don Franklin Somerset GM Service Department
What do you like about our products and services?

The recall on my 2022 Chevy Equinox was repaired quickly and making the appointment was easy. Staff treated me with courtesy and professionalism.

Report a concern   July 20, 2024 — Rated 10 out of 10 by Henry Cromer Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are always friendly. Service is quick and well done.


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