Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   January 20, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Get you in quickly

Report a concern   January 20, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous. With an appointment, there is no long wait.

Report a concern   January 20, 2025 — Rated 10 out of 10 by Kathy Middleton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and helpful

Report a concern   January 19, 2025 — Rated 10 out of 10 by S.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You never have to wait very long and they have the service done.

Report a concern   January 19, 2025 — Rated 10 out of 10 by C.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very satisfied with the service and the service personnel. Daniel was the greatest. He helped me tremendously.

Report a concern   January 19, 2025 — Rated 10 out of 10 by Gary Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always kind and seem to know what they’re doing. Have bought many cars from Don Franklin and will continue to do so.
Report a concern   January 19, 2025 — Rated 10 out of 10 by G.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Knowledgeable and friendly staff quality workmanship
Report a concern   January 17, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very effeciate and helpful with the service. Execelent service

Report a concern   January 17, 2025 — Rated 9 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of scheduling appt
Saturday service hours
Location
Report a concern   January 17, 2025 — Rated 10 out of 10 by L.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great.

Report a concern   January 17, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good service..
Report a concern   January 17, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was prompt and completed in a timely manner
Report a concern   January 17, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I only schedule oil changes/maintenance at this dealership, but I like the ease of getting in & out with no negative issues.
Report a concern   January 17, 2025 — Rated 10 out of 10 by Robert Lay Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ve never drove anything but Chevy and GMC
Never going to drive anything but Chevy and GMC service is good product is good
Report a concern   January 17, 2025 — Rated 10 out of 10 by A.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and helpful

Report a concern   January 16, 2025 — Rated 10 out of 10 by Tammy Sutton-Carnes Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our salesman Jon Wagers is friendly, well informed and thorough. I don't know how he could have handled our purchase any better.

Paul C.
London, Ky
Report a concern   January 16, 2025 — Rated 10 out of 10 by Sandy Meenach Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!
Report a concern   January 16, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are so fast and great to work with. Guys are very professional.
Report a concern   January 15, 2025 — Rated 10 out of 10 by Joe Cummins Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great People and service!

Report a concern   January 14, 2025 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

All my vehicle needs have been taken care of to the best of my expectations. I am very pleased with the service I have received from Don Franklin Auto Group.

Report a concern   January 14, 2025 — Rated 10 out of 10 by G.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got me in for service same day and very friendly

Report a concern   January 10, 2025 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and courteous service as always!
Report a concern   January 10, 2025 — Rated 10 out of 10 by O.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very courteous and thoughtful to patrons.
Report a concern   January 10, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The Service and Parts departments have provided us excellent and timely service the past 8 years that I have used them. I’m there often enough the know me by name when I walk in the door. It Would be really nice if DF would go back to providing (even if there was a charge) breakfast muffins. Sometimes the wait can be 2 hours even the morning.

Report a concern   January 10, 2025 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was pleasantly surprised on how fast my vehicle was completed, and I was on my way
Report a concern   January 10, 2025 — Rated 9 out of 10 by Glenn Martin Don Franklin Somerset GM Service Department
What do you like about our products and services?

I bought my truck from Don Franklin and have had all my service done there as well. My experience has always been great and if I had any sort of issue the folks in the service department were certain to make things right. I recently had some warranty work done and I was perfectly satisfied with the result. Great group of folks!
Report a concern   January 10, 2025 — Rated 10 out of 10 by A.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The whole experience was great

Report a concern   January 8, 2025 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast oil change
Report a concern   January 8, 2025 — Rated 10 out of 10 by James Alexander Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

They are great people to work with
Report a concern   January 8, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service reps are friendly. Service is quick.


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