Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   November 12, 2024 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great, respectful service department

Report a concern   November 12, 2024 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Very helpful to me and nice

Report a concern   November 12, 2024 — Rated 10 out of 10 by S.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Good products
Wonderful service people!

Report a concern   November 12, 2024 — Rated 10 out of 10 by T.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   November 8, 2024 — Rated 10 out of 10 by Cheryl Daniel Don Franklin Russell Springs Service
What do you like about our products and services?

Excellent service and extremely helpful friendly people

Report a concern   November 6, 2024 — Rated 10 out of 10 by D.K. Don Franklin Russell Springs Service
What do you like about our products and services?

The service is always done well. Luke and Scottie are very friendly and helpful. I trust the crew to take care of my car.

Report a concern   November 6, 2024 — Rated 10 out of 10 by P.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Great people and great service

Report a concern   November 6, 2024 — Rated 9 out of 10 by S.A. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department is top shelf very professional & knowledgeable. They’ve always took great care of me & my family

Report a concern   November 6, 2024 — Rated 10 out of 10 by Laura Dugger Don Franklin Russell Springs Service
What do you like about our products and services?

Nice, friendly

Report a concern   November 2, 2024 — Rated 10 out of 10 by K.M. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The service was very nice and professional! The vehicle looks and sounds brand new even at 5 years old. I love the car I bought from them!

Report a concern   November 1, 2024 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and always nice to deal with.

Report a concern   October 31, 2024 — Rated 10 out of 10 by W.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Courteous service when you make an appointment

Report a concern   October 31, 2024 — Rated 10 out of 10 by Toni Skaggs Don Franklin Russell Springs Service
What do you like about our products and services?

Service dept got me in for a recall within a week. At drop off they gave me an approximate time frame and it was done long before. I then received a call it was ready for pickup. Employees were courteous and friendly.

Report a concern   October 31, 2024 — Rated 10 out of 10 by Vicki Maggard Don Franklin Russell Springs Service
What do you like about our products and services?

Service and atmosphere is excellent. The worker is very friendly and nice . There to answer you questions you may have

Report a concern   October 31, 2024 — Rated 10 out of 10 by K.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Getting in and out in a timely manner!

Report a concern   October 29, 2024 — Rated 10 out of 10 by Paul Taylor Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Awesome staff throughout the Russell Springs store. Great to work with and easy to deal with.

Report a concern   October 29, 2024 — Rated 10 out of 10 by Wanda Roots Don Franklin Russell Springs Service
What do you like about our products and services?

Great selection of vehicles. If they don't have what your looking for on the lot , they will bring it from another location. Sales people are great.

Report a concern   October 29, 2024 — Rated 10 out of 10 by Cheryl Tarry Don Franklin Russell Springs Sales Department
What do you like about our products and services?

They went above and beyond to help me find a reliable vehicle. Very friendly and professional. I would definitely recommend them to anyone

Report a concern   October 29, 2024 — Rated 10 out of 10 by Dudley Brummett Don Franklin Russell Springs Service
What do you like about our products and services?

Great people

Report a concern   October 29, 2024 — Rated 10 out of 10 by S.B. Don Franklin Russell Springs Service
What do you like about our products and services?

How friendly everyone is.

Report a concern   October 28, 2024 — Rated 10 out of 10 by Connie Montgomery Don Franklin Russell Springs Service
What do you like about our products and services?

Products and services are excellent. I’m 70 and we have ppurchased for probably 40 years. Your service dept goes above and beyond! (Mostly Russell Springs)
Top notch service!

Report a concern   October 25, 2024 — Rated 10 out of 10 by A.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service! Very helpful! Nice area to wait in while car is being serviced

Report a concern   October 24, 2024 — Rated 10 out of 10 by K.M. Don Franklin Russell Springs Service
What do you like about our products and services?

I’ve never experienced any problems with service and recently the salesman was exceptional.

Report a concern   October 22, 2024 — Rated 10 out of 10 by L.G.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Timely service, no waiting for your appointment also courteous and frienfly

Report a concern   October 22, 2024 — Rated 10 out of 10 by S.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very friendly. Cost is good. Thanks for everything!!!

Report a concern   October 22, 2024 — Rated 9 out of 10 by J.B. Don Franklin Russell Springs Service
What do you like about our products and services?

I got courtesy service and was Explained what was going on and was treated with respect !! I ask a question I got answered back with full details!!! Hope to go there with any of my truck needs to be fixed!!

Report a concern   October 22, 2024 — Rated 10 out of 10 by David Karrick Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly, knowledgable and reasonablely priced service. We bought our car here and they have continued to take great care of us and our vehicle ever since.

Report a concern   October 22, 2024 — Rated 10 out of 10 by J.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Service was A +++
Everything is working !

Report a concern   October 22, 2024 — Rated 10 out of 10 by M.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and courteous servive

Report a concern   October 21, 2024 — Rated 10 out of 10 by Lyle Wright Don Franklin Russell Springs Service
What do you like about our products and services?

Peggy was totally awesome in all ways. She is knowable, friendly. low pressure, and just a great person to be around. I will for sure return here the next time I am shopping for a car. Great dealership with great employees!


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