Customer Testimonials
Great people to deal with Mike Ellis and Mr Hardwick worked beyond to help me find trucks and cars over the years
They were very helpful and finished the work on time
Prompt and honest
Awesome staff and always fast and great service!
Reliable and caring
The Service Team is very professional and courteous. They are always very helpful. Alvie, Luke and Scottie always make sure you have the best Customer Experience.
Very knowledgeable friendly people, took good care of me and my questions. Highly recommend
The guys are always so friendly from the front desk to the men in the garage. Prices are very competitive. My last oil change was a little expensive but I guess everything is going up.
Not having to take my vehicle out of town for my oil changes. Very nice service dept. all workers were very helpful!
I like everything about the people that work there and the great service I get. I trust these people to take care of my car for me and they have always done me right. It’s a great feeling to know I can trust them for all I need for my car and it’s a wonderful feeling knowing they are here for me.
Love them always thinking of customers
Great service!
The friendly and helpful employees.
Great service and employees that shot interest
Very friendly, courteous and timely service
Friendly and efficient!
Always friendly professional service
Fast, friendly and reliable! Thanks guy 😁
Alvie is the best at what we does!!
Service
Friendliness and caring for the customer. Always positive! I have been a widow for approximately 10 years. Since that time they have serviced my car and shown genuine interest in taking care of it.
The Don Franklin powertrain warranty is very beneficial on the certified pre owned vehicles
The products are top grade and all employees are knowledgeable and courteous and very helpful.
This was my second time purchasing a vehicle from Don Franklin in Russell Springs and they were excellent both times I would highly recommend Brandon Roy and Jordan Godsey both of them were fantastic they both answered all of our questions and they worked hard finding me the perfect vehicle and Brandon was so nice and very knowledgeable to show me all the details about my vehicle and even sat in the vehicle and showed me all the buttons and what each one of them did and was kind enough to even help me hook my phone up he took time out to help me when he didn’t have too very appreciative I recommend them to everybody you will not be disappointed 😊
Friendly, takes care of any issues immediately
Friendly and prompt service!
They do not waste time, very helpful and friendly, always trying to help you out
A1 customer service.
I have used Don Franklin for years, I have bought my vehicles from the Franklin’s and they have been good to me. I keep my vehicle serviced when it needed it. They are great people to deal with.👍

The earnestness of the representatives to solve the problem.