Customer Testimonials
Easy fast efficient I love Brandon Roy he never fails to see we get what we need when we need it
Fast friendly service
Friendly,knowledgeable sales people
Good folks to work with didn't take long to service my truck In and out of there in no time.
If I need an appointment. I get in fast.
Service Rep Luke @ Russell Chevy and Curtis and Ed @ Columbia are the best. Always so helpful and courteous.
Easy to get vehicle serviced. Very friendly staff.
The salesman was respectful and helpful very motivated to help in my decision
Great service, friendly staff
Super easy and friendly service fast and out service.
Friendly, fast, and courteous
It’s all the best !!!
I have been a customer of Don Franklin for over 15 years. I knew when my daughter needed a new car I knew who to call! Brandon Roy is hands down the best salesman I have ever worked with! Me and my family are part of the Don Franklin Family forever! We never go to any other dealership
The service department is always so nice and helpful
They did a great job
Everything
Service and communication is good
Employees are friendly and care about their customers!! The service guys are top notch! They took the time to warn me about my tires and even went as far as moving the bad tires to the back of the car so it would be safer for me until I got them replaced the next day! I really appreciate that kind of service and care with not only the car but also my safety. Way to go Don Franklin Service!
Timely service
They were very polite and professional and got my vehicle done fast and done a good job.
Friendly and easy to deal with.
Good
Very accommodating and easy to work with.
Friendly and quick services
Scotty in the service department has always been so pleasant to work with. He has took care of my car over and over again. I am so pleased with the service at the dealership in Russell Springs that I drive 75 miles one way for their incredible service. The staff is always friendly and helpful. I would highly recommend Don Franklin in Russell Springs to anybody that wants to purchase a car or have service done. I am a very satisfied customer.
Good customer service.
Quick response to the problem and able to answer questions knowledgeably.
Quick efficient and friendly service
it was nice and easy with the service experience and I highly recommend them for oil change and all the maintenance
Professionalism