Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   January 14, 2025 — Rated 10 out of 10 by Jason Allen Don Franklin Russell Springs Service
What do you like about our products and services?

The service team is doing an excellent job at Don Franklin Russell Srings. Keep up the good work guys!

Report a concern   January 10, 2025 — Rated 10 out of 10 by P.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Had good experience thus far.

Report a concern   January 6, 2025 — Rated 10 out of 10 by Teresa Rowe Don Franklin Russell Springs Service
What do you like about our products and services?

great people & service

Report a concern   January 5, 2025 — Rated 10 out of 10 by Mike Ellis Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and accurate

Report a concern   January 5, 2025 — Rated 10 out of 10 by Brently Beard Don Franklin Russell Springs Service
What do you like about our products and services?

I’ve purchased my last four vehicles from Don Franklin in the past 20 years. Service is always great and the Customer Service is top notch.

Report a concern   January 4, 2025 — Rated 10 out of 10 by Ronald Wilson Don Franklin Russell Springs Service
What do you like about our products and services?

I trust them fully

Report a concern   January 3, 2025 — Rated 10 out of 10 by C D Hale Don Franklin Russell Springs Service
What do you like about our products and services?

The friendly people

Report a concern   January 3, 2025 — Rated 10 out of 10 by Douglas Lawless Don Franklin Russell Springs Service
What do you like about our products and services?

Always friendly and curious

Report a concern   January 3, 2025 — Rated 10 out of 10 by Casey McCowan Don Franklin Russell Springs Service
What do you like about our products and services?

Very kind and knowledgeable staff who went the extra mile to determine the part in question was still under warranty from a replacement that was made prior to my purchase. Most shops would still charge for the service or not even tell me that it was covered. Don Franklin Russell Springs went above and beyond in an ethical and upfront manner.

Report a concern   December 31, 2024 — Rated 10 out of 10 by Marcella Ryan Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Ryan was awesome! He was friendly and very helpful. He was excited about his job and that was easy to tell. I loved that he took the time to show Weston (he was the one who was buying) everything about the Jeep before he left the lot with it. That’s service!

Report a concern   December 31, 2024 — Rated 10 out of 10 by Janet Owens Don Franklin Russell Springs Service
What do you like about our products and services?

Superior products. And friendly people

Report a concern   December 31, 2024 — Rated 10 out of 10 by M.J. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake was wonderful and very easy to work with. Very helpful and great at explaining any questions I had.

Report a concern   December 31, 2024 — Rated 10 out of 10 by Patricia Meece Don Franklin Russell Springs Service
What do you like about our products and services?

All good easy to tell yo and service is good nothing to complain about

Report a concern   December 28, 2024 — Rated 10 out of 10 by D.M. Don Franklin Russell Springs Service
What do you like about our products and services?

They communicated very well with the issues I had with my car and what was done to repair them. Made my service appointment convenient for me.

Report a concern   December 28, 2024 — Rated 10 out of 10 by George Terwilliger Don Franklin Russell Springs Service
What do you like about our products and services?

Service is prompt and excellent and your products are top notch !!

Report a concern   December 28, 2024 — Rated 10 out of 10 by S.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and courteous.

Report a concern   December 25, 2024 — Rated 10 out of 10 by J.V.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Knowledgeable salesman, willingness to help us find what we wanted, no hassle and fair transaction

Report a concern   December 25, 2024 — Rated 10 out of 10 by Joseph Mitchell Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very easy to deal with!

Report a concern   December 24, 2024 — Rated 10 out of 10 by P.D. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Friendly and helpful service.

Report a concern   December 23, 2024 — Rated 10 out of 10 by G.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick service

Report a concern   December 20, 2024 — Rated 10 out of 10 by H.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Blake was dedicated to helping us as much as he possibly could.

Report a concern   December 19, 2024 — Rated 10 out of 10 by E.K. Don Franklin Russell Springs Service
What do you like about our products and services?

The guy at the front. I believe his name is Scottie Blair. He was super nice and helpful to me and I hope to see him the next time I go back for an oil change.

Report a concern   December 19, 2024 — Rated 10 out of 10 by D.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake was awesome..he stayed with me...he answered every question..I can't say enough about him and the service he gave us...great salesman all around and still helping us find the right one

Report a concern   December 19, 2024 — Rated 9 out of 10 by P.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Employee's

Report a concern   December 19, 2024 — Rated 10 out of 10 by J.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly staff.
Simple.
Effective

Report a concern   December 19, 2024 — Rated 10 out of 10 by Tralisa Foster Don Franklin Russell Springs Service
What do you like about our products and services?

Always the best service

Report a concern   December 19, 2024 — Rated 10 out of 10 by D.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very friendly no pressure sales ,shout BLAKE MILLER

Report a concern   December 19, 2024 — Rated 10 out of 10 by A.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Very quick and friendly service!

Report a concern   December 18, 2024 — Rated 10 out of 10 by D.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast friendly service

Report a concern   December 18, 2024 — Rated 10 out of 10 by Kevin Fletcher Don Franklin Russell Springs Service
What do you like about our products and services?

Everything was great


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