- Phone: (859) 263-5020
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Customer Testimonials
I like the kindness and helpful attitudes of the employees I have interacted with. I'm also a fan of the Frontier truck along with the app and it's functions.
The service has been great so far. I have only been using you all for a little over a year. Thanks
Product - my Murano
Service - efficient, available when needed and they washed my car!!
I have always enjoyed a friendly, informative environment at Don Franklin Auto in Lexington.
I have always received great service and the personnel is outstanding
We had the best salesman ever! His name is Kelvin. Let me tell you... he got us taken care of!
Staff was very accommodating.
When I first called, Sam in the business office helped me, he was very professional and was extremely helpful. He didn't rush and answered all of my questions.
MJ Carpenter also exceeded my expectations, he was helpful, and it was a real pleasure working with him .
Stan was very professional and highly informative. He answered every question that i had and i never felt rushed to make my decision. I will most definitely recommend Don Franklin to all of my family and friends. Great buying experience.
Several vehicles on lot to choose. Very efficient and cooperative sales and service employees. After purchasing helpful on explaining the Frontier features. My brother bought new vehicle very pleased and purchased mine three weeks later. Nice dealership.
They went above and beyond to give me what I needed.
Great customer service
Great dealership with awesome service
Appointments are taken with little to no wait.
Already gave a review.
Workers were friendly, professional
I really like the service department at Don Franklin. Ron Abrahamson always gets me in and out in a hurry. The price is always what he says it is and the time frame to pick up my vehicle is always accurate. I would definitely recommend Don Franklin to a friend. To be honest I already have!
I like the warmth of the people and the speed!
The best.
Very friendly employees and a short time of waiting to have car serviced.
Vehicle was exactly as described online including pricing. No suprises and was in and out with completed purchase in 3 1/2 hours. That included test drive, assessment of my trade and finalizing all of the paperwork.
I like the people and their obvious knowledge about Nissans.
Very professional
Service department is awesome! I've been bringing my Nissan Murano's to you since 2014 and several of the service rep's are still there. Ron is great, they are all friendly, knowledgeable and easy to do business with.
Nice people. Reliable
They take care of business
Fast friendly service!!
Very nice people
Service was the best I had ever seen. Hands down

I love the customer service. From buying new vehicle to using the service department, hands down best customer most friendly service I have ever experienced. I have never been a fan of dealerships or felt I could not trust them, but this doesn’t feel like a dealership. This company goes out of its way to serve “you”.