Customer Testimonials
Quality products and quick services!
I was very happy with the cost of my oil change, tire rotation and inspection at Don Franklin Bardstown Express
Prompt service
Don Franklin has always treated me as if I'm their top priority, even if I'm only scheduled for regular maintenance. Buisness is always fair and, most important of all, honest. I have dealt with many other dealerships in the past, and have been sorely disappointed with customer service, shady buisness practices and unnecessary billing, to the point that I have become leery of dealerships in general. BUT, Don Franklin has changed my opinion wholly. I trust them to be timely, fair, honest and always polite and accommodating. I also ALWAYS appreciate that they return my vehicle to me CLEANER than when I dropped it off. They gIve it a good (and complimentary) wash after service is completed, and those are the little things that make them a top notch dealership.
Always nice and very helpful
They have everything that you could possibly need your for vehicle. Also everyone is extremely nice!
They're honesty, supportive, customer commitment, detail oriented, and show willingness to help customers. Don Franklin is in a elite class when it comes to making customers happy and fully satisfied.
Convenience. Also friendly service personnel.
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GM parts fast friendly service
I like that the employees are so knowledgeable and helpful, and always very kind.
Very clean and nice dealership. I was greeted very kindly and efficiently. Very pleasant experience.
We have been doing business with you for years bought several new vehicles from you it was reasonable good job On my Camaro 2023 but didn’t wash it 2 hrs
Thank you Jen and service guys in garage at Bardstown and all you do! Josh also in sales! You both are great and we appreciate all you do!
Good oil products, knowledgeable and friendly staff. Service has always been good.
Yall fixed the problem.
Services were efficient
Trey and Mike have been awesome with all 3 vehicles we bought
Quick and efficient and nice folks!
Service is fast , but it was 3 wks out to get appt .
Convenient!
Friendly customer service. Explanation of the work and accurate cost before it is started.
Car wash with oil change would be a good thing to do .
Don’t know yet , just got an oil change. Felt like it could have been faster
SERVICE IS GOOD
Employees are very helpful
Quick service, very nice people, very helpful, reasonable prices
That they are near my home
Great staff and service
Friendly, quick and efficient