Customer Testimonials
Service was great. Staff was friendly and answered all of my questions.
Friendly and efficient customer service
Associates are great! Exhausted all options for me! Tanner at Bardstown location is phenomenal!
Friendly service and great people to work with
You were already booked for January but since I only had one car you went ahead and let me bring my car in and within 2 days had my car back to me. Very appreciated.
Fast friendly
Nice people
The quality
Straight to the point never had a bad experience
Very prompt
The service desk technician at the express shop was great! He went out of his way to explain everything I asked and more in detail
Your sales people are the best
Friendly and quick service
Employees
Excellent work and great communication with service.
Fast & thorough
Friendly, professional courteous service.
Grat and friendly service!
Friendly customer service. And factory parts.
Friendly , helpful , knowledgeable staff . Very nice people . As far as I can tell good service no problems that pop up later hopefully . First time there .
Laureen
The best salesman in Tim Churchill!! He was patient and kind with me as I test drove several cars. He answered many questions and researched other cars. David was very kind and helpful and honest as he managed the pricing and trade in. David and Tim are delightful and friendly to work with!!
I’ve been a loyal Franklin’s buyer since they started here. I love the service department as they are always fair and informative. I always recommend Franklin’s to anyone who asks about where to buy an excellent car ❤️
Great customer service,
Great service
Efficient
This was my first experience with Don Franklin and I was very impressed with their customer service, communication and the service staff was excellent. I will definitely continue to use Don Franklin to service my vehicle.
Very friendly staff.
U customer care service
Clean, prompt and friendly
Friendly fast service