Don Franklin Bardstown
120 W John Rowan Blvd
Bardstown
KY 40004
United States

Customer Testimonials

Report a concern   January 21, 2026 — Rated 10 out of 10 by W.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Chevrolet’s it’s only thing I’ve ever had. I had one Dodge

Report a concern   January 20, 2026 — Rated 10 out of 10 by Mark Ackermann Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly service.
Really took care of me.

Report a concern   January 20, 2026 — Rated 10 out of 10 by James Hodges Don Franklin Bardstown - Service
What do you like about our products and services?

While in a vacation in Bardstown, KY our 2020 Silverado 1500 Duramax suffered a catastrophic transmission failure. We were stranded and needed to get back home to GA. Then we met Lauren. She checked our vehicle I. And assured us that they would take care of the problem. Lauren provided a ride to the rental car location. She kept us informed and handled the warranty for the repairs. They even performed a maintenance issue and save me thousands. I wish we were closer so I could do all my auto business with Don Franklin from new purchase to repairs! Jim and Laurie Hodges Hartwell, GA

Report a concern   January 20, 2026 — Rated 9 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly. Dependable. Great service. I do wish it didn’t take so long to get in. And was very disappointed to find that there is 3% added to my bill when I use my credit card. That’s just part of doing business.

Report a concern   January 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Very helpful good service thank you!

Report a concern   January 20, 2026 — Rated 10 out of 10 by Debra Adams Don Franklin Bardstown - Service
What do you like about our products and services?

The service was done in a timely manner.

Report a concern   January 20, 2026 — Rated 9 out of 10 by E.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Customer service

Report a concern   January 18, 2026 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Personal care and professional relationship the staff has for everyone

Report a concern   January 15, 2026 — Rated 10 out of 10 by P.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Very efficient and very good at explaining things to me about my vehicle so that I can understand.

Report a concern   January 15, 2026 — Rated 10 out of 10 by Pamela Bose Don Franklin Bardstown - Service
What do you like about our products and services?

Everything

Report a concern   January 14, 2026 — Rated 10 out of 10 by Loretta Grubbs Don Franklin Bardstown - Service
What do you like about our products and services?

Oil change was fast in and out in 30 minutes plus they washed my car.

Report a concern   January 14, 2026 — Rated 10 out of 10 by J.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Customer service is great

Report a concern   January 14, 2026 — Rated 10 out of 10 by Mark Macintosh Don Franklin Bardstown - Service
What do you like about our products and services?

The oil change and tire rotation was performed very quickly.
My only gripe is there isn’t much parking.

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Rather fast service

Report a concern   January 13, 2026 — Rated 10 out of 10 by Glenda Kays Don Franklin Bardstown - Service
What do you like about our products and services?

Service is always terrific, the girls in the service department are great and helpful! I stopped in last week without an appointment because I had 2 low tires and they took my car, got air in them and I was good to go in about 15 minutes!!! I appreciate that service!

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

I like the text updates.

Report a concern   January 12, 2026 — Rated 10 out of 10 by Beth Feddersen Don Franklin Bardstown - Service
What do you like about our products and services?

The service department employees are very friendly and helpful. I had a lot of questions about my next appointment and she was very helpful

Report a concern   January 12, 2026 — Rated 10 out of 10 by Debbi Lanham Don Franklin Bardstown - Service
What do you like about our products and services?

Close to home
Friendly employees

Report a concern   January 11, 2026 — Rated 10 out of 10 by R.S. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The service department is amazing. Jen and mark have much improved that department. Now taking my truck to get service isn’t such a hassle.

Report a concern   January 11, 2026 — Rated 10 out of 10 by R.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and helpful

Report a concern   January 11, 2026 — Rated 10 out of 10 by L.B. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Reasonable prices and variety

Report a concern   January 9, 2026 — Rated 10 out of 10 by B.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt service and I am kept aware of how my service is progressing. Courteous service desk personnel.

Report a concern   January 9, 2026 — Rated 10 out of 10 by J.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Great service! Completely satisfied!

Report a concern   January 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Sales person was very kind and so was manager

Report a concern   January 6, 2026 — Rated 10 out of 10 by R.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Service department

Report a concern   January 6, 2026 — Rated 10 out of 10 by Diane Cardin Don Franklin Bardstown - Service
What do you like about our products and services?

Very friendly, efficient and accommodating. Let my husband drive a Tahoe home that was a hour away just to let me test drive it. We ordered new mats for it and they put them in for me so I wouldn’t have to! I would definitely recommend to friends and family to buy a vehicle here!

Report a concern   January 6, 2026 — Rated 10 out of 10 by J.G. Don Franklin Bardstown - Service
What do you like about our products and services?

High-quality and good service.

Report a concern   January 5, 2026 — Rated 10 out of 10 by C.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Got me right in without long wait.

Report a concern   January 5, 2026 — Rated 10 out of 10 by Tonyoa Albright Don Franklin Bardstown - Service
What do you like about our products and services?

Thorough and friendly

Report a concern   January 5, 2026 — Rated 10 out of 10 by D.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Nice and fast


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