Customer Testimonials
Friendly and above and beyond service
Great service an ur service manager in my book is the best and I’ve been around a lot but I mean he tells you what he’s gonna do and he does it and he don’t take long about getting your vehicle in and out. I’d recommend him to anybody’s name is James.
The staff treats you like you deserve to be treated when you are a customer that needs a service or a new vehicle
Great service and great products at a reasonable price
Great people that listen and make the process easy.
I really like Don Franklin service department and I really like the dealership
Dealer had the car I was looking for , in better condition then I was expecting. The sales staff answered all my questions and gave me all the time I wonted with no pressure .
No high pressure and able to answer any questions
Good service Devon Boone was great to work with
I love the new walk-in service! This makes a huge difference for me!!
Josh was very friendly and knowledgeable about the SUV we purchased. TJ was very personable and explained all of the papers we signed and even gave us some history on Don Franklin which was much appreciated. He expressed that Don Franklin was there to meet all of our needs and we were welcome to reach out if we had any questions.
Very pleased with my purchase and trade in.. Service was excellent
Service was outstanding would highly recommend this business to anyone looking for a vehicle
Friendly service. Had an unexpected appointment we needed to get to and they made sure the car was done on time. Thanks.
Harley was great to work with - very professional, knowledgeable and nice.
Trey was very helpful and made it a smooth process.
The service department was very helpful and friendly.
Sales staff very helpful.
Josh was friendly and knowledgeable in regards to the vehicle we purchased. TJ was helpful in explaining all of the paperwork we signed and very personable.
Great place to do business
Jordan Mann was informative and helpful during the entire process. He worked hard to find me something I could be proud to drive and put in the leg work to take care of my needs.
The office in Columbia provided a good atmosphere and felt like a business that was built on family values.
Jena is awesome! Every time I’m there she is so helpful, knowledgeable and she always takes her time to make sure i understand what I’m getting done and what is due coming up to keep my warranty.
I appreciate she showed me how to use my gm points… I had no idea I could use them for my oil changes! She has excellent customer service.
Your service department is one of the best. You have great people working there. They are courteous, caring, and fast. I won’t go anywhere else.
Sales person was very nice and helpful
I like that if you don’t have a certain vehicle that I want to see, you go above and beyond to find it for me. I also don’t feel pressured to buy something I’m not sure about. Very friendly staff!
Always great service there
Devin Boone is awesome!
Devon is always very helpful.
Recently had engine trouble. The whole shop and service desk made me feel like family. And got it fixed in a couple days. Again awesome service from service desk to mechanics !! Thanks for all you do.
When we call appointments are scheduled very quickly. People are very friendly