Don Franklin Bardstown
120 W John Rowan Blvd
Bardstown
KY 40004
United States

Customer Testimonials

Report a concern   April 18, 2025 — Rated 10 out of 10 by Kendra Boehler Don Franklin Bardstown - Service
What do you like about our products and services?

The service department is great. They have done everything to fix any issues I’ve had. Jena has been very responsive and helpful with all the issues I’ve had. I have been very disappointed with the 2019 Cadillac XT5 and will be looking into purchasing a replacement. My sales person Tanner has been very helpful also so I will be contacting him soon.

Report a concern   April 16, 2025 — Rated 10 out of 10 by F.N. Don Franklin Bardstown - Service
What do you like about our products and services?

Attention to detail and they know me by name. Very important.

Report a concern   April 16, 2025 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Customer service is great! Always answer questions and call before doing anything extra. Communication is top notch.

Report a concern   April 16, 2025 — Rated 9 out of 10 by R.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional in scheduling, customer concerns and maintenance work.

Report a concern   April 16, 2025 — Rated 10 out of 10 by T.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Professional and friendly

Report a concern   April 15, 2025 — Rated 10 out of 10 by C.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Real Friendly, knowledgeable, workers….Precise..

Report a concern   April 15, 2025 — Rated 10 out of 10 by Jeff Miller Don Franklin Bardstown - Service
What do you like about our products and services?

Came in for oil change and tire rotation and got a truck wash surprise.

Report a concern   April 15, 2025 — Rated 10 out of 10 by I.S. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Everything went smooth! We like the associates and everything that came with it

Report a concern   April 15, 2025 — Rated 10 out of 10 by Frank Tate Don Franklin Bardstown Sales Department
What do you like about our products and services?

Salesperson Devin Boone took excellent care of is

Report a concern   April 15, 2025 — Rated 10 out of 10 by J.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Customer service is great and the staff is. Always polite

Report a concern   April 14, 2025 — Rated 10 out of 10 by S.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Great customer service

Report a concern   April 14, 2025 — Rated 10 out of 10 by E.W. Don Franklin Bardstown - Service
What do you like about our products and services?

James, was very helpful and knowledgeable. Very easy to work with.

Report a concern   April 14, 2025 — Rated 10 out of 10 by Charlie Williams Don Franklin Bardstown - Service
What do you like about our products and services?

Fast service, corrected my warranty problem.

Report a concern   April 14, 2025 — Rated 10 out of 10 by S.L. Don Franklin Bardstown - Service
What do you like about our products and services?

very quick and prices are reasonable

Report a concern   April 14, 2025 — Rated 10 out of 10 by Nancy Browning Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, courteous & reasonable

Report a concern   April 14, 2025 — Rated 10 out of 10 by B.T. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Friendliness and good service

Report a concern   April 14, 2025 — Rated 10 out of 10 by Daryl Watson Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Well, I’m bout to take this thing to Bill Collins Ford because the rear differential is making noise

Report a concern   April 14, 2025 — Rated 10 out of 10 by R.B. Don Franklin Bardstown Sales Department
What do you like about our products and services?

This is our first Buick and first time dealing with Don Franklin, ask me in a year !!!

Report a concern   April 14, 2025 — Rated 9 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Reliable and friendly

Report a concern   April 14, 2025 — Rated 10 out of 10 by Jimmie Hawkins Don Franklin Bardstown - Service
What do you like about our products and services?

Service is slow to get an appointment to get oil changed but when you get to your appointment time it is very quick and very reasonable on the price

Report a concern   April 14, 2025 — Rated 10 out of 10 by Patsy Durbin Don Franklin Bardstown - Service
What do you like about our products and services?

Service was great

Report a concern   April 14, 2025 — Rated 10 out of 10 by Rebecca Hite Don Franklin Bardstown Sales Department
What do you like about our products and services?

Josh was very attentive and friendly to work with

Report a concern   April 14, 2025 — Rated 10 out of 10 by D.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Efficiency

Report a concern   April 14, 2025 — Rated 10 out of 10 by Hunter White Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

My sales guy Devin Boone was amazing to work with. Handled all of my needs let me test drive 3 trucks before I found the one I wanted. Had it shipped to the store and even detailed it and is getting the rock chips fixed ! On top of all of that he even came in on his day off just so I can finish signing papers !

Report a concern   April 14, 2025 — Rated 10 out of 10 by Gregory Ballard Don Franklin Bardstown - Service
What do you like about our products and services?

I’ve bought many cars from you all people was always very nice good service

Report a concern   April 14, 2025 — Rated 10 out of 10 by D.R. Don Franklin Bardstown - Service
What do you like about our products and services?

How fast and courteous the service was

Report a concern   April 14, 2025 — Rated 10 out of 10 by R.I. Don Franklin Bardstown - Service
What do you like about our products and services?

#1 in customer service

Report a concern   April 14, 2025 — Rated 10 out of 10 by A.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Reasonable price and done in timely manner

Report a concern   April 14, 2025 — Rated 10 out of 10 by B.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and easy

Report a concern   April 12, 2025 — Rated 10 out of 10 by J.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Simply Awesome !!! 5 STARS


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