- Phone: 6518821241
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Customer Testimonials
My wife and I were in to look at bike helmets and Jose G. was very knowledgeable. We had narrowed down what we were looking for and he helped us get the right helmets with the correct fits and we ended up purchasing two helmets. He really took the time to make sure we were happy with our purchase.
We had previously been customers of Penn Cycle in Eagan and we were happy to see that Freewheel has really improved the experience. We also really appreciated the Covid-19 precautions.
We look forward to shopping there often.
Quick turn on broken spoke repair.
Hard workers. Great customer service. Excellent products.
Friendly and helpful staff. Will definitely return for any cycling gear needs.
Great service!
Excellent service and sales personnel. Bikes were in stock and on floor
Very helpful. Always comes through with what we need. The last time we were there the person helping us knew we were concerned with the cost and offered to sign us up for the membership that saves us 20%.
You guys went above and beyond and got my sons bike tuned up went i needed it done like now you managed to pull it off. Way to go!
I bought a new bike so the assembly was much quicker than the three days that I was told
Service person as what he could help with. He brought me to the product and went over my choices.
Friendly, responsive and helpful
Tanner was great!
Good bikes, knowledgeable staff.
Had exactly what I was looking for. Very helpful and showed me options without being pushy. Everyone was really friendly and seemed like they actually enjoyed doing their jobs. Getting more and more rare in retail!
Friendly attentive, that there are women employees
pleasant staff; very helpful
Friendly service
Very courteous, service complete when told and with good quality.
Tyson is a great manager- very helpful and straight forward
Friendly service and quality products
Products are well maintained and put together and the staff is very knowledgeable about the products. Services have been speedy and are a great bargain.
The product is fine. The customer service exceptional.
Easy online shopping, friendly and knowledgeable staff.
You carry good quality products and you can shop for and purchase them on-line. Thanks!
Great help from staff and you had exactly what I needed.
Very knowledgeable and helpful customer service provided by Jake with purchase, making sure I didn’t under buy or over buy for my needs. Bike was transferred from another store and built up and ready the next day! On follow-up visit to pick-up bike also great service by the staff. Practiced good COVID protocols with wearing of masks and physical distancing.
Great customer service. Very helpful.
Quality
Fast, efficient and friendly customer service.

They had the specific product I was looking for and the service I received couldn’t have been better!