Customer Testimonials

Jason Lusky and Tyson were Awesome I came in there just to browse and ended up spending $1000 on a bike and I plan on buying another one this week!!!!!
truly exceptional service

Thanks
Mike G

Excellent staff and service at your Eagan location. My bike was repaired ahead of the promised date.

Friendly and knowledgeable service!

I push sales, and listen to your customers. Keep it up.

The staff was great. The person I talked with did a great job helping me find a bike that fit my purposes without pushing me toward a bike that I didn't need. It was a great shopping experience.

We appreciate the great customer service and selection of products.

Customer service; honesty; great work!

The people who work there - the best!

You always have premium products and the staff is helpful.

good mechanics.

This was my first bike purchase and the salesman helped me tremendously. He helped me get a correct fit and even helped me disassemble it for easier transport. Would highly recommend!

Great bikes shops, awesome people

We bought a bike in the store, then later placed an online order for some accessories. I got a call from someone telling me I could get 15% off that order because it can fall under the new bike accessories. I know Freewheel has like a 4.8 star rating on google but this is crazy good customer service. I get pretty brand loyal and no other place has been this good for personal customer satisfaction. I've been telling everyone about my experience

Friendly and knowledgeable employees. Always accommodating

Friendly, knowledgeable staff

Outstanding Customer Service

Knowledgeable staff and good location.

Very efficient. Completed repairs ahead of schedule

The staff were very helpful and friendly. They serviced my bikes exactly like they said they would, and they are working great.

always have what i am looking for

Friendly staff

The bike style I wanted was in stock. Tyson was friendly and informative.

Friendly service answered the questions I had and were very helpful.

Your salespeople were nice and knowledgeable. The place had plenty of bikes.

The new store is great, as is the staff. The only thing I’d like to see is more gear and clothing options.

The staff understands their clients might have limited knowledge, but you’d never know it from your interactions. They know what they are doing, and you can trust that completely.

I had a wonderful experience getting new gear as my bike was stolen out East in Boston. Learned a few new things along the way. Great folks who care about riders.

Thank you customer service

Friendliness in the staff!

Customer service is excellent. Staff knows the product lines very well and matches up bikes appropriately with the needs of the customer. Product selection is always excellent.