Customer Testimonials

Quick and easy!

Variety and value

The service person who checked me in and out listened to my needs and solved them quickly and affordably!

Great staff and inventory. Knowledgeable crew and my favorite in the metro!

Freewheel has the brands I like -- Surly, Salsa, Trek, Giro, Sidi, etc. Service has always done good work for me.

The service person I had provided exceptional service, took time to listen to my concerns. He took time to evaluate my position on the bike and pedal position and height were correct by going outside and watching me ride the bike and adjusted as needed. I can in for a flat tire and also ended up buying a bike seat. I really had a great experience overall!

Prompt service repairs.

Tyson and Jason and everyone I talked to were so friendly and helpful. I needed to have my son’s bike tuned up and shipped. They told me about Bike flights and got the bike ready and boxed. Hard working young men who were also personable. I so appreciated their help and will definitely spread the word. The shop my son bought the bike from were the complete opposite. Did not want to be bothered. I will always remember their kindness and will tell anyone looking for a great bike shop.

Love Freewheel! Tyson was great.

The gentleman who helped me out was very knowledgeable about the product and easy to talk to

Great bikes, even better staff.

The gentleman that helped me was very knowledgeable and directed me to exactly what i needed, answered my questions, and was very pleasant even though he was very busy.

I stopped in to purchase a tire & tube. I was given quick, competent and friendly service. For a small charge the tire and tube were mounted on the rim.

Thanks Guys!

Jason was amazing!

The customer service and expertise demonstrated by the staff!

Great service as usual from the team at Freewheel. I dropped in on a Thursday late morning hoping to get a summer wheel changeout and a new chain put on my the weekend. Thomas underpromised and overdelivered by having it ready just a few hours later that same day!

friendly and thorough

Very friendly and helpful

Had the bike that I was looking for .

Staff is always knowledgeable and kind

I was taken care of when I was there. I am a beginner and was treated so kindly.

Best bike shop in town! Eric helped me find the right components needed to upgrade my dropper post. I will definitely be back.

Knowledge

Thanks for getting the bike built fast!

The guys in the showroom are always super helpful and I feel like they also love what they do.

I like your knowledge & experience!

Very helpful and knowledgeable

Knowledge, helpful, and not pushy.

Knowledgeable and friendly staff! Our bikes were serviced and ready for pickup as promised. We enjoy shopping in the Eagan store, it is well laid out and full of great biking products.

Super friendly and helpful