Customer Testimonials

Bria took a lot of time with me to make sure I was satisfied and understood the bike mechanics.

Helpful and friendly from the second I walked through the door!

Always friendly and professional!

Listened well to my questions. Diagnosed the problem with my bike and offered targeted solutions. Ended up being able to fix my bike while I was in store. Reasonable prices.

Great service great employees!

I appreciate the bike shop was willing to work on my bike repairs on the same day. Easy to talk to on the phone and very easy check in process.

Service was done when I brought in my bike. Tire and handl bar issues. They took care of it within 10 minutes and it was done!!!

Super friendly a d helpful. Serviced my bike while I waited.

highly competent bike techs

I hadn’t been in to a local bike shop in years. Freewheel Eagan had a very good selection of shoes, including some that fit my difficult to shop for wide foot. I was pleasantly surprised to talk with Marcy who I hadn’t seen since my days of servicing at Riverside/6th Street. She was helpful as always, and gave good guidance. We had a great conversation about RAGBRAI and other rides. Successful trip and the best customer service. Thanks, Marcy!

Everyone who works at Freewheel Eagan are super nice and very knowledgeable. When i have issues with my bikes the teach get the job done very efficient manner. I will always be coming back. Thanks Freewheel!

Tyson in the shop provided excellent service and a quick turnaround on a bike repair. I needed the bike back for a group ride coming up and he even got it done early.

Up front pricing, great work, friendly staff

The service at this location is amazing. I will keep using and recommending Freewheel Eagan

Good products & selection plus very helpful & educational repair technicians,
Tyson Meyer was great!

Justin was fantastic! He is very knowledgeable and patient with us. He steered me to the best bike for my needs.

Quick service on a flat tire and very friendly!

Great variety of very nice bikes and accessories as well as friendly and knowledgable sales staff ready to help.

The team was extremely helpful in diagnosing and fixing my bike. They also provided extra care on unrelated issues and helped me move the bike in/out of my vehicle. They were cost-effective and fast with excellent customer service. Highly recommend.

I bought a helmet. Peter, who helped me, was really wonderful!

Technician was Super helpful. Product works great. Price was reasonable.

Staff and service was exceptional. I highly recommend them.

Great store. Very personable. Tyson is great. They have taken great care of me. I would highly recommend this store.

They always have knowledgeable people on hand so you can always get a solid opinion on a bike problem or issue. They sell good products at a fair price and the Freewheel Fanatic program is awesome. Check it out!
Nick G

Great service and advisement. Fanatics club is also a great value.

the staff was friendly, easy going, and helpful

Service was great and very timely. Staff was extremely helpful for a novice rider like myself and answered all of our questions. Will definitely use this shop again for any repairs or purchases!

love the bike

Amazing customer service and knowledge.

Great customer service, ready to help you the moment you get in the door.