Customer Testimonials
good timely service at a reasonable price
Great service and expertise all around!
Friendly quick price with the Freewheel freeky savingd
Great help
Incredibly quick order delivery
Love having a local bike shop! Always amazing service
Mike Davis has been working on my bike for 5 years now and he is the very best!
These guys are great, fix bikes and bike stuff what more can you ask for?
For sure the people. Best bike shop in Woodbury.
Ease of access, checking in on repairs and great follow up and customer service overall!
Freewheel has been our preferred LBS for years! Helpful & knowledgeable staff, no pressure sales.
Good people to talk to about riding and mechanical issues.
Knowledgeable and friendly staff.. Good number of products.
When I have a problem with my bike or need something updated, I just walk in with my bike and they are always willing to look it over, take the time to answer my questions, and do what they can to help. They give you their honest opinion, such as letting me know when I can easily install/fix something myself verses paying them for the labor. They are great to work with. I highly recommend them!
Love Freewheel generally. Woodbury isn’t near us, but they were the only store that had a product we wanted. Then they were amazing in then repairing my husband’s bike — love how upfront they were about what was actually needed to have done on it, and what wasn’t really worth it. Appreciate the honesty, lack of pressure, and skill at Freewheel.
We are super happy with our e-bike purchase and it was at the recommendation of a gentleman at the store. And anytime we have been dealing with them about our bikes, they have been more than accomodating and helpful.
Very good line of products and great customer service. The salesperson did a nice job of taking my order in person and locating the bike light at another Freewheel store. It arrived at the Woodbury store much sooner than expected. I am a happy customer.
Knowledgeable, helpful staff
Service is top notch!
Sales people and techs are friendly and knowledgeable. Communication is excellent
Ben was well knowledgeable on the products.
Greet service
Great service, good advice.
The online chat person was willing to help me find which stores had the bikes I was interested in. Staff at the store were willing to set up several bikes for me to try. Staff transferred the bike I was interested in to a closer store. Great service!
Easy to understand and work is great
Knowledgeable and personable tech staff and good product selection.
Everybody was nice and answered all my questions. It made buying a bike easy!
shared good, credible info, very helpful
Service was excellent. Super friendly and helpful. Will definitely be back.
Everyone is so helpful, knowledgeable and friendly