Customer Testimonials
everything
Service
Good selection and variety. I can almost always find what I need. If not, there is an employee eager to help me order one or suggest alternatives.
Helpful, knowledgeable, patient staff!
Mike is awesome and great to work with. I always feel confident that he will do the right thing.
Excellent service and communication. Techs were very helpful answering all my questions and thoroughly checked my bike for issues and or repairs. A++++
good selection, pickup was quick
The bike and price are very good.
I like the fanatics discounts.
Very knowledgeable associates and friendly
Friendly staff, clean and organized store, great selection.
Always awesome customer service! Great products and services. Only place I’ll ever go
very friendly and helpful. everyone we dealt with we're very knowledgeable. I would recommend Freewheel Bike to my friends and family.
The best!
Knowledgeable friendly staff did nice work on my bike and communicated well throughout.
You are very helpful and have everything I need for biking.
Bike service is quick and competent. Often no wait, they take care of you right away.
Fast flexible all inclusive
Friendly, helpful, kind service. Reliable trusted brand.
Gary service, very nice professional staff. Love this place
My order was on time and
Another part was researched carefully
ThankU
Mike helped fix longstanding fit issue with bike trainer bicycle causing shoulder pain. Feels much better. Thank you. I wouldn't go anywhere else for my bicycle maintenance and repair needs.
The sales and service team(s) are excellent. They are very knowledgeable and capable.
Very friendly Staff and very down to earth I will only go to freewheel from here on out. I recommend Freewheel for any bike services.
Mike in Woodbury has done a great job servicing my specialty mobility device, diagnosing, ordering parts, and fixing it in a greatly appreciated prompt manner, given I depend so heavily on the device.
The person AI talked to didn't hesitate to assist me; he knew what he was talking about without hesitation or my being transffered multiple times until someone was found who could help (they didn't). I've not bought a lot over the years (Penn too) but I've always had knowledgeable staff.
Always friendly and helpful staff!
great courtesy and knowledgeable staff.
Knowledgeable friendly staff. Quick turnaround.
Great bikes, greater service! Mike in service is awesome.