Customer Testimonials
Great products, great guys working there especially Brian and Mike.
I like the quality of the parts. I can shop here without worrying about cheap parts. Service team is seems to be bicycle enthusiasts. Mike is awesome! I can always trust him to make sure my bike is taken properly care of when problems occur.
Great service!
Staff was especially friendly; and explained how the issue occurred, and it made sense!
The technician explained everything he would do, including price of parts, assuring me there would be "no surprises." And the final bill was even less than his estimate.
Great service and prices
Nice store with knowledgeable staff
Helpful service and advice about chain sizing.
Great store, friendly staff...I go out of my way to stop by.
Wide variety of products to choose and has some great value. Also I love the monthly discounts that you can avail if you sign-up for a fanatic member. Great service and nice people to work with. Highly recommended!
I always appreciate the Fanatics discount! Your staff is very friendly, knowledgeable and helpful and keep me on the road.
All the staff are friendly and ready to help with anything you need for biking
Knowledgeable mechanic Mke who is very personable and good at explaining the problems of a bike and the options to repair it
Everyone is always friendly and helpful
The complete experience from being to end was wonderful. Christopher was extremely helpful and help us understand the bike and helped us figure out what would work best for us.
Friendly and skilled staff.
I do all my service at Freewheel on 3 race bikes. Mike and Wes are amazing and I trust they fix it right the first time! The sales staff is always helpful, so there is no reason to go anywhere else!
great people, great service
They have a friendly staff and it’s easy to work with them
*I was attracted to the store after visiting your website and learning of the large variety the store carries.
*Your staff was very knowledgeable, friendly, helpful and patient.
*I am not in the need for it, but I love the kids trade up program.
Service technician was great. I did talk to a sales person and they immediately tried to size me without asking me any questions including my height. I had test rode with a different sales person the day before and already been sized. I'm not sure if its because they didn't have the size I asked for in stock or what.
Great price/value and a helpful staff to ensure your satisfaction
Techs are knowledgeable and deliver excellent service.
Great service and affordable parts and always some kind of discount. Mike doesn’t great job and very thorough.
Staff courteous and expert.
Good selection. Helpful staff. Good deals and sales.
The people
Direct, honest answers to inquiries. No “sales pitch” chatter.
Good variety of products, Brian did ell explaining options, The delivery crew were great also.
Service team was friendly, knowledgeable and professional.