Customer Testimonials
I like that you carry the highest safety rated helmet made and that I got enrolled in your Freewheel Fanatics program.
Friendly stuff got my bike fixed in 10 minutes. Great job!
Friendly and helpful and knowledgeable service. Quality products.
Brian delivers excellent customer service.
Enjoyed visiting the Woodbury Freewheel bike shop, got exactly what I was looking for and helpful service.
You had what i needed
Staff was very helpful with my bike tuneup. They even put my bike into my car for me when it was done!
I’ve found the staff to be both knowledgeable and friendly. Bike repairs are professionally done.
Service was quick and at a reasonable price. Technician was knowledgable about the issue.
The whole team at Freewheel Woodbury are a very professional bunch, it is easy to see they have a ton of experience and are very personable. I will recommend them to anyone I know looking for a bike or needing service.
Thank you again for making a positive experience for me.
Charles.
Service was great and friendly, helpful.
Everyone at the shop is very friendly and knowledgeable.
Freewheel did comprehensive service on two bikes for us and did a terrific job. The pricing was fair, the work was excellent, and my interactions with the team were great. I would go to them again for purchase or service.
The service has always been outstanding! The Woodbury team has been very knowledgeable, helpful, and patient which I truly appreciate since I’m new(er) to cycling. I never hesitate to either call them with a question or stop by the store.
Your staff was very friendly and helpful. I purchased a couple of items for my daughter in law who is an e-bike rider. She really enjoyed these items and they were high quality
I want to thank you for helping me out. I had too get to the tour de Franz. I was panicking when my tire went flat, and didn't think I had time to do it myself. You guys did a great job. I was on time, and had a blast. Thanks again, your old UPS guy.
Excellent service.
Friendly staff and quick repair times
Minimal wait and very nice people working!
Overall good product knowledge on the sales side plus mechanics that both do good work while constructively speaking to me at my knowledge level.
Excellent service and expertise, good communication, quality bike accessories and bike food.
Freewheel Woodbury is a bike shop staffed with knowledgeable, friendly employees. Recently used Freewheel to purchase a RockyMounts bike rack and they saved me over 20% on the purchase. I use Freewheel for all of my bike related needs, including maintenance.
Best bike shop around!
Good service, and price are good
Mike went above and beyond to provide relevant technical information about the needed maintenance for my bike, recommendations for maintaining it, and the work itself. Wholly impressed with the quality of the work and quick turn-around. 5 stars.
I visited 3 Freewheel stores on the same day and found all the staff helpful and welcoming. I bought a new Santa Cruz Vela from Woodbury and didn’t visit any other bike shop so that’s a good endorsement of how comfortable I felt.
Friendly, helpful staff. I appreciate their willingness to accommodate my long distance and schedule.
Great communication. Helpful customer service. Professional shipping. Competitive pricing. Would definitely do business with you again.
Accurate and honest repairs!

Great Service