Customer Testimonials
Freewheel did comprehensive service on two bikes for us and did a terrific job. The pricing was fair, the work was excellent, and my interactions with the team were great. I would go to them again for purchase or service.
The service has always been outstanding! The Woodbury team has been very knowledgeable, helpful, and patient which I truly appreciate since I’m new(er) to cycling. I never hesitate to either call them with a question or stop by the store.
Your staff was very friendly and helpful. I purchased a couple of items for my daughter in law who is an e-bike rider. She really enjoyed these items and they were high quality
I want to thank you for helping me out. I had too get to the tour de Franz. I was panicking when my tire went flat, and didn't think I had time to do it myself. You guys did a great job. I was on time, and had a blast. Thanks again, your old UPS guy.
Excellent service.
Friendly staff and quick repair times
Minimal wait and very nice people working!
Overall good product knowledge on the sales side plus mechanics that both do good work while constructively speaking to me at my knowledge level.
Excellent service and expertise, good communication, quality bike accessories and bike food.
Freewheel Woodbury is a bike shop staffed with knowledgeable, friendly employees. Recently used Freewheel to purchase a RockyMounts bike rack and they saved me over 20% on the purchase. I use Freewheel for all of my bike related needs, including maintenance.
Best bike shop around!
Good service, and price are good
Mike went above and beyond to provide relevant technical information about the needed maintenance for my bike, recommendations for maintaining it, and the work itself. Wholly impressed with the quality of the work and quick turn-around. 5 stars.
I visited 3 Freewheel stores on the same day and found all the staff helpful and welcoming. I bought a new Santa Cruz Vela from Woodbury and didn’t visit any other bike shop so that’s a good endorsement of how comfortable I felt.
Friendly, helpful staff. I appreciate their willingness to accommodate my long distance and schedule.
Great communication. Helpful customer service. Professional shipping. Competitive pricing. Would definitely do business with you again.
Accurate and honest repairs!
Quick and efficient and I can’t be happier about the service.
Sales people are friendly. Technicians are real pros. You have alot of good products.
Prompt quality service with good explanation of problem and process to fix.
Everyone is great and helpful. They are quick and really appreciate it!!
Friendly and efficient service. Knowledgeable staff.
I think Trek bicycles are among the best made in the world. I really enjoy talking to knowledgable personnel like the ones you find at Freewheel Bike Shop.
The work they performed on my bike was excellent!! They recommed and assited me with finding replacement wheels and intalled. Also adjusted a loose head bracket, adjusted my derailers, and cleaned my chain and sprocket.
I highly recommend Freewheel Bike Shop!
Mike does a great job.
Great service
Love this store, always get friendly advice and service.
Bryan and mike are two of the best in the business. They know their product very well and offer excellent advice on accessories and upgrades. It is my go to spot. Shop local.
Expert timely advice
Bought a bike. Good experience.
Everyone at the shop is very friendly and knowledgeable.