Customer Testimonials
Mike is always super helpful. Enjoy stopping in to shop!
In depth biking knowledge, have all my purchases at their fingertips so I can buy the same size articles, I get greeted when I come in by name. Who does all that? Best bike shop in the Midwest.
Everyone there is very knowledgeable and willing to take their time with you to help you get exactly what you need. They're also very nice and are willing to teach you more about different levels of biking needs.
Trek products and exceptional customer service by people who remember you and go extra mile!
I came in for the Monday 5:30pm group ride and needed to have a tire remounted. The guys at the store did it quickly so that I could still make the ride.
Mike is fantastic! He fixed my wire so quickly.
Friendly people who are very knowledgeable. Prices seem reasonable too!
Great customer service and fair pricing!!!❤️
Close by, generally fast, well-stocked
Knowledgeable kind service. Nice product selection.
Friendly, informed sales and technical team!
Mike was fantastic!!!
Very good job fixing my bike and fair pricing. I would highly recommend them.
Nice, clean, professional, well organized bike shop. They'll even fix really minor stuff for free if it's something that's just going to take them a minute.
You had the items to ship and your website program answered my questions about returns
Mike is fantastic!
Friendly staff
Great service and helpful
service was done right and as expected, flexible in terms of drop-off and pick-up dates to minimize riding down-time. Really quick turnaround on a warranty-related matter re: a Conti tire, fixed wi/ 24 hours.
Great service! The staff were helpful and knowledgeable, which made my first mountain bike purchase smooth and easy!
We have a custom made side by side recombinant built for our handicapped son. It sat in his garage for several years with no use. With flat tires and wornout bushings and dried out rubber I thought the bike was a "goner". Your bike tech, Mike, went way above and beyound getting our bike ready and safe for the road. We brought the bike and a new matching helmet over to James for his birthday. what a surprise, he can't wait for warmer weather to get out of the house. thanks guys, for a wonderful job.
Great staff. Well informed. Gives info to make choices.
Love my new orbea occam m30.
Great bike and service from freewheel bike
Excellent bike shop with great service. Getting 20% off on accessories once a months keeps me coming back.
Got the service done in a timely manner
Service team was friendly, knowledgeable and professional.
Great products, great guys working there especially Brian and Mike.
I like the quality of the parts. I can shop here without worrying about cheap parts. Service team is seems to be bicycle enthusiasts. Mike is awesome! I can always trust him to make sure my bike is taken properly care of when problems occur.
Great service!
Service done well and on time. Staff friendly and accommodating. No surprise charges.