Customer Testimonials
Great staff who is always helpful and very knowledgeable!
Super helpful and knowledgeable!
customer oriented!
Excellent service and more importantly communication. It’s how to run a great business.
It helps that you have experienced staff and they tend to be the same - well qualified and helpful- faces year after year. Most bike shops don’t have this level of consistency with their employees at all and it shows!
I keep coming back to Freewheel because of the great sales and service staff. You couldn’t ask for a better team!
Great Job !!!!
Great customer service and excellent repair service!
Love our new bikes!! They ride smoothly and fit our needs. Thanks to the wonderful staff who helped us choose it and have the right size, helped identify the right seat height, and added the extras we wanted. I also like the free check after putting on 100 miles. Super friendly group!
Greatly appreciate the fast and friendly service
Great overall customer service. Good communication and pricing.
What you need to have a great ride
Stayerd after closing to finish putting rack and bag on my bike. wrong rack but found a way around it. Happy with the service.
Staff are knowledgeable and efficient. I bought a bike that needed fine tuning. The work was completed and they taught me about the bike so I can use it fully now. Great experience!
Ben was fantastic! Very knowledgeable and accommodating!
I like the products you carry and the expertise of your staff.
Really great to work with these people!
Great staff!
Products are excellent. Most bicycles are far beyond what I would ever need, but the quality and selection is great. Services and communication are top rate. Your sales staff is friendly, knowledgeable, and efficient. Your technicians have a solid and they assembled and outfitted our purchase as promised.
Very helpful staff as I picked out new bibs.
Fair prices, knowledgeable staff, good service.
Knowledgeable, friendly and helpful
Friendly and knowledgeable staff
Excellent service by Ben and Chris. Really appreciate all the time they spent with us as we purchased two bikes and gear.
Free wheel always does a great job. Very helpful and knowledgeable and workmanship is excellent.
They are knowledgeable, honest and always ready to help.
Friendly professional help. I’m doing some repair work on older bikes and got lots of good advice and all the parts I needed.
Very helpful and pleasant staff
Over the years I have sent several friends to Freewheel Bike Woodbury and the feedback I get is that they got outstanding friendly service and will be their go-to bike store moving forward. Mike, Brian and Ben are great. They will help you get the ideal bike at the best price or help you get in and out quickly with that repair. Give them a shot to earn your business.
They had everything I was looking for that day!
Easy people to talk to explain things clearly. And they were priced very well.
The staff knows a lot about biking including gear and nutrition.