Customer Testimonials
I love my Freewheel Bike Shop!
It's a great location.
The staff is knowledgeable.
And Mike always takes good care of me and my bike when I need a tune-up or repair.
He goes the extra mile to get it done as quickly as possible. Recently, when the schedule was two weeks out, he squeezed me in and had me on the trail in two days!
Thanks, Freewheel!
Amazing staff. Very knowledgeable. Thanks for all you do.
Friendly staff. Great mechanics.
Our eBike was checked out for the 100 mi checkup and the software updated.
Brian was helpful and attentive in providing service for me. I appreciate the personal attention.
Staff is extremely friendly and helpful. I am a frequent visitor and they always treat me well. I will continue to come back. Keep up the great work all!
Fast, friendly service
Trek backs their products
The customer service personnel is outstanding and extremely helpful. The two bikes I purchased are in excellent condition and my two granddaughters just love riding them!
Helpful,friendly staff.convenient location
Mike was awesome and really knows his stuff.
Friendly, affordable service.
Friendly staff and quick help.
Customer service! Employees extensive knowledge of products. Friendly environment.
I called the store to inquire about a bike accessory and they were very helpful and responsive- they had what I was looking for so Ii drove over and purchased my item and was assured again by a helpful employee. Great store and excellent t selection and service.
Great service
Knowledgeable, did a good repair very quickly and at a reasonable cost!
Good products/knowledge staff. I know you have to make money on service, but it would be nice for your staff to teach help with basic bike needs/maintenance vs gatekeep this info. I’d be willing to pay for the service, but also have a staff member walk me through the process (ie, installing tubeless tires, chain replacement, etc).
Good service at a decent price.
Friendly staff, transparent with work performed, ensured I was completely satisfied with results.
Timely, helpful, up front about costs
Friendly. Knowledgeable. Willing to help ( came outside and tightened the connections on my Kuat bike rack!!!).
Fast and efficient
The help is always great!
Consistently helpful people. Work done on time.
The sales person was very helpful in narrowing down the options for me and super knowledgeable about the products. Also, love the free delivery as it made it so much easier to have it dropped off at my home.
Helpful and nice
service department super friendly and helpful
The team members are always so helpful and friendly. They are knowledgeable and provide useful advice.
Fast service and well stocked!