Customer Testimonials
Wide range of high quality gear, expert staff, local location!
Knowledgeable staff, excellent service!
During the COVID19 time the staff were very helpful in resolving a warranty claim with Arc'teryx. I truly appreciated Alex's support in expediting the claim, taking photos and returning my garment. I have been a customer for some time, but did not know what to expect in these uncertain times. The care and service definitely went beyond my expectations!
Local!
Great products!
And right now amazing price on a tent. 30% off— fabulous
During a very difficult time, WO kept me informed about my order and were very accommodating.
Thank you.
Good, honest dealings with Wild Rock. The reason why we got a refund on MTB purchase was due to supplier Trek being back-ordered on the bike.
I just received the Spot X I purchased from Wild Rock. Thanks so much for such excellent and quick service in such a difficult time! I appreciated the tracking updates as well.
Professional approach to sales, with experienced staff, not pushing things that are not required.
Thank you
Name removed
Always top shelf service!
Staff, service, selection...community.
Super helpful and excellent customer service in a time where everything is difficult (Covid-19)! I would totally recommend. I am a very happy customer :)
Good quality at a good price.
Great at getting the customer what they want.
Thank you for being so accommodating and helpful!
Friendly, helpful service. Very knowledgeable.
Great products and staff
During a stressful time staff handled sale with calmness and clarity. The delivery of one order and the curb side pickup of another was handled with ideal social distancing.
My buddy and I visited Wild Rock for the first time a couple months ago looking to purchase Cycle Cross bikes and had are hearts set on purchasing Norco’s from the get-go, but the Sales Associate we spoke with was so convincing we nearly bought a Trek because he was so knowledgeable and informative about Trek’s products. Although we didn’t purchase our bikes there, we’ve been back since to purchase oil/lubricants, have our bikes serviced, and are interested in potentially booking one of Wild Rock’s Group Bike Trip’s in the near future. We have been nothing short of impressed and satisfied with Wild Rock’s expertise and kind, knowledgeable and informative staff members. Thanks, Wild Rock and we will most definitely be back (time and time again!) in the near future!
Excellent service! I ordered during the pandemic and it was brought to my house by one of the employees on his bike and dropped at my door.
Very impressive! Thank you for your service!
Johnathan was amazing on the phone explaining what was available, called me back when he found out exactly what I needed and met me at the curb, explained and answered my questions before I left.
Great service indeed!
Easy curbside pickup
I am very pleased with the ease in booking service on line and the personL touch by staff when they contact. You will get my business in the future because of my experience. Ths k you
Appreciated home delivery and ability to phone the store to order and pay.
These guys and gals know there stuff. They DO THE STUFF...They are extremely knowledgeable. If by some odd chance they need to research the answer to your question, they are on it. I have been a client for like 2 decades (almost)? The clothing they sell over and above such as Lole, Patagonia, etc are all A-1. All high end quality. You may pay a bit more but if you get something classic, it will provide years of service and enjoyment. Their gear is diverse to accommodate extreme guys and gals (like they are) and for people like us wanting mid-range diversity of activities with gear to the most modest fitness level out there. Kudos guys/gals.
Keep up the great work! Name removed
They are professional, they are timely, and staff engage with you as a customer they value.
Always super helpful and knowledgeable!
The staff always listen to my questions carefully and respond thoughtfully. They also are extremely good at identifying the products or services that suit my needs, and supporting those products.
Staff was very knowledgeable and helpful.
Service is done promptly and professionally.
Good products and helpful staff. Prices are as good as or better then many other places