Customer Testimonials
The items were exactly as described by the staff member Justin. He was very knowledgeable and kind to answer all my product related questions. I purchased 2 pairs of snowshoes and 2 pairs of walking poles for our cottage.
He gave accurate and helpful information about the products I bought and advised which level would be best for me and my adult children.
I really appreciated his help and the time he spent with me to purchase the right products.
Another staff member assisted me in a last minute item for myself. A comfortable warm Patagonia jacket that I thoroughly enjoy wearing.
I was in the store on Saturday, February 22 and the service in shoes was really good! Thanks. I bought a pair of insulated hiking boots and the young woman who helped me was very knowledgeable, friendly and helpful.
Quality and selection
They work hard to find and put together exactly what you need, even if you’re not quite sure yourself.
I really enjoy being able to order almost any outdoors equipment I want through Wild Rock, even if you don't typically carry it. Things always come in quickly, are priced competitively, and the staff are typically able to answer questions very knowledgeabley.
VERY GOOD ALL THE TIME.
The staff are always ready to help and they are friendly and, if I am unsure about an item and ask for an opinion, it is given in a friendly, honest way.
Any item which I have bought has always turned out to be at least satisfactory.
Bikes, cycling gear and clothing! Staff are very helpful and know what they are talking about!
Great product selection, fair prices & super knowledgable staff that are always concerned about getting you into the right gear!
They suit my lifestyle
Excellent product.
Knowledgeable, friendly staff.
Very good communication.
All in all, a very pleasant shopping experience.
Thanks!
Love the “feel” of the store.
Great products and helpful friendly staff
Quality and knowledge of staff.
Quality and an understanding of the products!
Great stock and eclectic, knowledgeable staff.
Quality gear. Helpful staff
Excellent quality.
Variety and knowledgeable staff
One word “awesome”!
Excellent and friendly service
I don't ever feel any pressure when I'm at Wild Rock. Everyone's friendly, courteous, helpful and knowledgeable. I only wish I had deeper pockets so I could afford more of what I see when I go in.
I'm glad you're there.
High quality name brand merchandise that spans all the outdoor activities I love - canoeing, biking, back country camping, hiking, xcountry skiing. Staff that are enthusiatic and extremely knowledgable. It's a pleasure to shop at Wildrock - what more can I say.
Generally you have the best gear and it’s easy to find. Your staff are always good at making sure I’m buying what I need and explaining the features of different items.
Selection, sales, strong service.
Great quality products made by environmentally conscious people
Very good help and advice
I like the amount of stock that this store carries and the fact that they also have a clearance section.
Pretty good selection of outdoor gear and prices are sometimes better than big box stores like SAIL despite being much smaller.
Customer service
Everything! Wildrock is my favourite store!