Customer Testimonials
Service is great!
Prices are high, but Wild Rock sells products with high prices and good quality.
We are so fortunate to have a quality store like Wild Rock in Peterborough! They go out of their way to be sure you get what you're looking for and the staff is always friendly and eager to help.
They stand behind their products and are quick to solve any problems that may arise. I can buy anything here with confidence that I will be totally satisfied.
Great service, fast and efficient, I am new to online shopping I was very impressed
Everything!!!!!!
Fantastic, personable, knowledgeable service. It is a place grounded in a commitment to community and it shows.
The selection, level of quality, strong customer service. They know and stand behind the product they offer because they personally use them too.
Excellent quality
Quality products and staff
Excellent customer service!
High quality merchandise. Friendly service. Always get back to you.
Awesome staff.
Great quality
Smartest staff ever!
Great service—prompt, friendly, knowledgeable! Great range of products.
Asked Alex about the products we needed to wash and re waterproof our jackets. He explained how to use the products. Thanks!
It's usually high quality.
I love to support small local businesses. A lot of your products are Canadian, which I appreciate as well. Your staff is always helpful and friendly.
excellent variety of recreational gear, covers all the sports and clothing. Informed sales help
I walked in off the street on a whim and was pleasantly surprised with the prompt and friendly service I received. Within 30 mins I had my bike bake with new tire tubs filled up.
The quality is superb and the staff is friendly and helpful.
Quality products and knowledgeable and friendly customer service staff.
Service was prompt and knowledgeable. Product quality was high.
Friendly, knowledgeable staff, great selection of products for a wide range of outdoor activities.
Large range of outdoor clothing & equipments & accesories. Choice of brands.
Well organised sections, well lit.
Helpful staff on hand - very helpful for my selection to purchase - explained different alternatives (heated gloves).
The wide variety and helpful staff
The staff and service provided are awesome! appreciate that you will price match. love that it a locally owned and operated store with such consistent quality. pre-covid appreciated all the events you hosted at the store.
Quality outdoor wear and gear.
Funny you should ask, because I was actually going to look up your contact information today and tell somebody there how impressed I was with your service department. First time ever in your store. The guy who met me upstairs just gave me an assurance right away that I was in the right place and they would be happy to look after me. Then the guys downstairs in bike service gave me the feeling that I had a whole team of knowledgeable people making sure my bike job was done right. I had an issue with a local person where I live (not Peterborough) having some difficulty installing my new bike wheels properly. Your guys had it figured out and set up correctly before lunchtime and had called me before I had even left Peterborough. They texted me first and then they phoned me to make sure I had received the message that the job was done. It saved me having to make a second trip. I rode the bike yesterday and everything was excellent. I'm looking at a few other upgrades to my gearing components and possibly a move to Di2 once outdoor riding season is over and now I know I'll be bringing the bike to Wild Rock. Great job!
Great kind, friendly, knowledgable staff, good quality products
Staff were very helpful, you carry a good range of quality products to choose from, you are local!