based on 3397 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was always a good experience
Great service,
Quick and professional
Very quick service.
Service was friendly. I was greeted by Ernest, who was friendly and made me feel comfortable. The manager was efficient and the service was fast. I would definitely recommend.
professionalism
Very fast service!
The professionalism, speed and friendliness of the staff.
Efficient & friendly staff
Good Customer Service with the staff 💖💖💖
Very friendly service, and I very much appreciate the military discount.
Very efficient
Customer service staff was friendly and detailed orientated
Staff are respectful and accommodating!!!
In and out quick
My last visit was efficient, pleasant and hardly no wait time.
Fast service
I was in and out fast and they had a coupon for me to use.
It took a few tries to get my service completed because this location kept changing their hours during the holiday season at will...
Even after hearing from the manager that they will be open until three p m the following day, when I called the next morning to confirm, they were only going to be open until one p m.
Locations should post their hours for the holidays and be available during those times in order to not inconvenience or stress cut customers.
Customer care was excellent
An employee named CJ was very helpful during my visit today. CJ checked my filters, I had him replace the cabin filter. He also brought to my attention that a tag light was out. I asked them to replace repair and all it needed was to be pressed in tighter which saved me money. Overall, the team of employees at this Millersville location are professional and knowledgeable. Thank you Jiffy Lube!!
Very kind and friendly staff. Informed me of other upgrades that may help my car run smoothly.
Staff friendly and knowledgeable
Staff is welcoming. I have been a customer for a long time and feel comfortable taking my vehicles there. Erica and the guys are great.
Everything! Everyone was so nice and hospitable! This is why I keep going back. Your employees are the best!
Absolutely!!!
The jiffy lube crew at your Pasadena Ritchie highway facility is outstanding. The service was quick the employees were courteous and had a great knowledge of their job. Thank you to the whole crew at jiffy lube Pasadena Maryland Ritchie highway.
Yes
Friendly staff and quality of service
Fast efficient