Booker

Average rating: 9.3 out of 10 based on 3769 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2024 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Wonderful customer service

Report a concern   January 17, 2024 — Rated 10 out of 10 by M.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very accommodating and quick service. My coupon was from another location and they matched it, no problem.

Report a concern   January 16, 2024 — Rated 10 out of 10 by G.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick
Thorough
Done!

Report a concern   January 16, 2024 — Rated 10 out of 10 by K.O. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, friendly, competent.

Report a concern   January 16, 2024 — Rated 10 out of 10 by L.W. Jiffy Lube of Severn
What did you like about your recent visit?

They where very fast & involved with you that show they care great service.
Report a concern   January 15, 2024 — Rated 10 out of 10 by E.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Manager Lou did a great job getting my battery replaced

Report a concern   January 15, 2024 — Rated 10 out of 10 by S.G. Jiffy Lube of Severn
What did you like about your recent visit?

They were fast and did what I wanted
Report a concern   January 15, 2024 — Rated 10 out of 10 by H.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The staff were friendly, professional, and knowledgeable. Service was quick and the waiting area was clean. I would highly recommend this location.

Report a concern   January 15, 2024 — Rated 6 out of 10 by D.H. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

After i got my tires rotated the sensor that checks tire pressure on the wheels are broken. We checked in at another jiffy lube and they said the air pressure was good and the sensor was broken. I don't want new issues to be created doing a normal service.

Everyone who worked the was nice tho
Report a concern   January 14, 2024 — Rated 10 out of 10 by C.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I was very pleased with everything! They were very nice and helpful! I am always satisfied when I go there!
Report a concern   January 14, 2024 — Rated 10 out of 10 by J.S. Jiffy Lube of Severn
What did you like about your recent visit?

The manager was pleasant and oversaw the process from start to finish. The other staff member was pleasant and had my oil change and wheel rotation done in great timing.

Report a concern   January 14, 2024 — Rated 10 out of 10 by C.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Clean and friendly service

Report a concern   January 14, 2024 — Rated 10 out of 10 by R.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Always quick professional and greet you with kindness.
Report a concern   January 14, 2024 — Rated 6 out of 10 by T.M. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I don’t think that I got what I paid for. My window did not get wiped
Report a concern   January 14, 2024 — Rated 10 out of 10 by B.P. Jiffy Lube of Severn
What did you like about your recent visit?

I'm a loyal customer. I wouldn't come back if I wasn't satisfied.
Report a concern   January 13, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

friendly staff as usual , they work quick and efficiently.
Report a concern   January 13, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Severn
What did you like about your recent visit?

The Service, prices and friendliness of Staff…
Report a concern   January 13, 2024 — Rated 10 out of 10 by K.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

My experience was wonderful. I appreciate everyones kindness at this location. They got me in and out quickly and I’ll be back.

Report a concern   January 13, 2024 — Rated 9 out of 10 by A.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Great and prompt service and knowledgeable representative 👍👍👍 thank you 💯
Report a concern   January 13, 2024 — Rated 9 out of 10 by I.F. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service

Report a concern   January 13, 2024 — Rated 10 out of 10 by A.J. Jiffy Lube of Severn
What did you like about your recent visit?

The management.
Report a concern   January 13, 2024 — Rated 3 out of 10 by A.H. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I explained that I have all my kids strapped in their car seats and one was asleep and it was raining. The guy refused to allow me to drive in their bay even after both my husband and I assured him we're both capable to drive in proper. He had me stand in the rain so he could have another coworker drive in the vehicle. Even his coworkers were confused by his choice. He kept saying she might drive and fall below. Then rather than take my payment in, he had me walk my payment over in the rain again. No other jiffy lube has treated us as such, and we will not return to this location again.
Report a concern   January 13, 2024 — Rated 10 out of 10 by B.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Friendly staff and helpful and polite

Report a concern   January 12, 2024 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Great service

Report a concern   January 12, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything!!!
Report a concern   January 12, 2024 — Rated 10 out of 10 by D.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone is polite, it was fast, the interior was vacuumed great

Report a concern   January 12, 2024 — Rated 10 out of 10 by M.I. Jiffy Lube of Millersville
What did you like about your recent visit?

It was c easy
Report a concern   January 11, 2024 — Rated 10 out of 10 by J.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Every one there is personable, very good and timely with there work. Don't force unneeded services always a pleasure there
Report a concern   January 11, 2024 — Rated 10 out of 10 by M.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service!!!
Report a concern   January 11, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick service and everyone is very friendly.


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