Booker

Average rating: 9.2 out of 10 based on 3504 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 27, 2023 — Rated 10 out of 10 by D.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and courteous service with a smile. The location is easy to get to and I have never had any problems.

Report a concern   December 27, 2023 — Rated 10 out of 10 by C.H. Jiffy Lube of Severn
What did you like about your recent visit?

They was really fast was in and out in 20 min
Report a concern   December 27, 2023 — Rated 10 out of 10 by G.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and easy.
Report a concern   December 27, 2023 — Rated 10 out of 10 by W.V. Jiffy Lube of Millersville
What did you like about your recent visit?

Good

Report a concern   December 27, 2023 — Rated 10 out of 10 by D.S. Jiffy Lube of Severn
What did you like about your recent visit?

Prompt service

Report a concern   December 27, 2023 — Rated 10 out of 10 by C.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great job and very good on customer service.
Report a concern   December 27, 2023 — Rated 10 out of 10 by K.J. Jiffy Lube of Severn
What did you like about your recent visit?

Great service as always!!
Report a concern   December 26, 2023 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Very friendly and knowledgeable

Report a concern   December 24, 2023 — Rated 10 out of 10 by M.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

People so nice
Report a concern   December 24, 2023 — Rated 10 out of 10 by R.C. Jiffy Lube of Severn
What did you like about your recent visit?

Great staff. Fast service.
Report a concern   December 24, 2023 — Rated 10 out of 10 by C.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very fast
Report a concern   December 24, 2023 — Rated 10 out of 10 by C.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Knowledgeable and helpful staff. Quick service.

Report a concern   December 24, 2023 — Rated 10 out of 10 by S.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Awesome service extremely friendly courteous and explaining what’s done

Report a concern   December 24, 2023 — Rated 10 out of 10 by S.C. Jiffy Lube of Millersville
What did you like about your recent visit?

I’ve always gotten great service from this place others are okay but this one is extremely nice and helpful explaining why and what’s needed

Report a concern   December 24, 2023 — Rated 10 out of 10 by G.H. Jiffy Lube of Severn
What did you like about your recent visit?

They were very prompt and courteous and new my vehicle well
Report a concern   December 23, 2023 — Rated 9 out of 10 by M.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

As always your personnel was there very good for what they're doing to my car and I appreciate their they're polite and they take care of everything and I'm going to thank the Jiffy Lube Corporation
Report a concern   December 23, 2023 — Rated 10 out of 10 by T.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent customer service. Chris is awesome. I love this location.

Report a concern   December 23, 2023 — Rated 10 out of 10 by N.R.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Stay was Great! Excellent and professional service!

Report a concern   December 23, 2023 — Rated 7 out of 10 by N.W. Jiffy Lube of Pasadena
What could we do to improve?

Change the way I feel. I always get hit with add ons. While they might be necessary.. it is that feeling of being taken for. Of course you are a business... so there is a conflict.
Report a concern   December 23, 2023 — Rated 10 out of 10 by R.N. Jiffy Lube of Millersville
What did you like about your recent visit?

Very professional. Everybody in the shop is focused and hard working.

Report a concern   December 22, 2023 — Rated 10 out of 10 by J.R. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service

Report a concern   December 21, 2023 — Rated 10 out of 10 by T.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Dependable service and reasonable prices

Report a concern   December 20, 2023 — Rated 10 out of 10 by L.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick, easy and friendly service

Report a concern   December 20, 2023 — Rated 10 out of 10 by S.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff is always fast, friendly, and great at explaining everything they need to do. Love this location

Report a concern   December 20, 2023 — Rated 10 out of 10 by T.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone is always very kind and professional. They do let you know if something needs replacement but does not push the sale on you. This is my 4th time back and I will stick with that Jiffy Lube only.
Report a concern   December 20, 2023 — Rated 10 out of 10 by S.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff is friendly and the service is fast and efficient. I never have to wait more than 15 to 25 minutes for my oil change.

Report a concern   December 19, 2023 — Rated 10 out of 10 by C.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly
Report a concern   December 18, 2023 — Rated 2 out of 10 by S.H. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

why would you ask to have a services done now when you should have ask 30,000 miles befour.
Report a concern   December 18, 2023 — Rated 10 out of 10 by N.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Always quick, easy, and wonderful to work with!
Report a concern   December 18, 2023 — Rated 9 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

The service was very prompt, and people were very friendly at the shop.


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