Booker

Average rating: 9.2 out of 10 based on 3504 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very quick and didn't try to upsell me on anything. Anything extra they pointed out was important work that needed to be done.

Report a concern   July 8, 2024 — Rated 10 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

very fast

Report a concern   July 8, 2024 — Rated 9 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick service

Report a concern   July 8, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Service was great

Report a concern   July 8, 2024 — Rated 10 out of 10 by R.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast friendly kind excellent service

Report a concern   July 6, 2024 — Rated 10 out of 10 by G.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Very courteous personnel
Not a long wait
Not pricey compared to other like businesses

Report a concern   July 6, 2024 — Rated 10 out of 10 by L.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Always professional, I was able to drive right up…they explain to you the entire process completed any other issues….your out the door 🚙💨

Report a concern   July 6, 2024 — Rated 7 out of 10 by N.W. Jiffy Lube of Pasadena
What could we do to improve?

I have a new oil spot in my garage because someone spilled a ton of oil on my engine. I looked at the dipstick and the level looks fine but on the engine there is spillage. I used cat liter to soak it up. Wife suggested I stop using you as this is not the 1st poor service incident.

Report a concern   July 5, 2024 — Rated 8 out of 10 by T.H. Jiffy Lube of Glen Burnie
What could we do to improve?

Nothing, my experience was great!!

Report a concern   July 5, 2024 — Rated 10 out of 10 by J.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service was great

Report a concern   July 5, 2024 — Rated 10 out of 10 by K.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Clean waiting area friendly people

Report a concern   July 5, 2024 — Rated 10 out of 10 by D.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Every there was friendly and polite. The waiting area was very clean.

Report a concern   July 4, 2024 — Rated 10 out of 10 by W.F. Jiffy Lube of Severn
What did you like about your recent visit?

I did like the friendly service. Even though they were extremely busy the service I received on my vehicle was through. They always do a great job at this location. The coffee was fresh and the 20% coupon was much appreciated. Thank you for an all of your hard work.

Report a concern   July 4, 2024 — Rated 10 out of 10 by K.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick and awesome job

Report a concern   July 4, 2024 — Rated 10 out of 10 by C.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Service was fast, welcoming, and clear about the expense as well as expected maintenance. Overall presentation was very positive as well. These guys deserve a few good lunches or a bonus.

Report a concern   July 4, 2024 — Rated 10 out of 10 by J.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very personable and courteous staff!!! Will keep going back!!! Thanks for the 20% off coupon!!

Report a concern   July 4, 2024 — Rated 10 out of 10 by T.Z. Jiffy Lube of Pasadena
What did you like about your recent visit?

Gacia was very polite

Report a concern   July 4, 2024 — Rated 10 out of 10 by B.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly, helpful and efficient.

Report a concern   July 3, 2024 — Rated 10 out of 10 by G.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and easy

Report a concern   July 3, 2024 — Rated 9 out of 10 by J.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very efficient and friendly. They did a coolant flush and refill, but the coolant reservoir is not filled all the way.

Report a concern   July 3, 2024 — Rated 5 out of 10 by J.C. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Didn’t vacuum my car out, or clean the windows . And not very pleasant or attentive, felt like a they just rushing to get you out.

Report a concern   July 1, 2024 — Rated 10 out of 10 by L.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

The team has great customer service attitude and demeanor. They offer helpful suggestions that your vehicle may need, but they are not pushy. They are professional, friendly and courteous. I appreciate such character. It really helps when servicing your vehicle; they come across as trustworthy.

Report a concern   July 1, 2024 — Rated 8 out of 10 by N.M. Jiffy Lube of Millersville
What could we do to improve?

Better saving coupons now that you do more services.

Report a concern   July 1, 2024 — Rated 10 out of 10 by T.Q. Jiffy Lube of Severn
What did you like about your recent visit?

This is, by far, the best Jiffy Lube location!!!

Report a concern   July 1, 2024 — Rated 10 out of 10 by R.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quality work. Friendly atmosphere.

Report a concern   June 30, 2024 — Rated 10 out of 10 by E.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Conviency

Report a concern   June 30, 2024 — Rated 10 out of 10 by A.G.M.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and friendly service.

Report a concern   June 30, 2024 — Rated 0 out of 10 by D.M. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

I've been go to this particular location for the pass 4 plus years. I repeat I will never go to any location ever again. I went last weekend and after my car was serviced I drove home. The next day I drove to work and when I got there i noticed my brand new polo cologne was missing from my door. Unacceptable on jiffy lubes part. No need to drive back and make a big scene, I will just take my business to there competitors.

Report a concern   June 30, 2024 — Rated 10 out of 10 by M.P. Jiffy Lube of Severn
What did you like about your recent visit?

Great team, in and out fast and safe. Great attention and family friendly

Report a concern   June 29, 2024 — Rated 10 out of 10 by X.D. Jiffy Lube of Severn
What did you like about your recent visit?

Qiuck and straight to the point


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