Booker

Average rating: 9.3 out of 10 based on 3771 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Severn
What did you like about your recent visit?

Professionalism

Report a concern   July 16, 2024 — Rated 10 out of 10 by R.D. Jiffy Lube of Millersville
What did you like about your recent visit?

It comes down to the people. I drive further to go to this Jiffy Lube than the other locations. There is no pressure, just matter of fact conversation and service. Also, as a woman, I do not feel disrespected, or "less" there, which can often happen in the automotive service.

Report a concern   July 16, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

The guys had my car serviced so quickly. They were professional and courteous.

Report a concern   July 16, 2024 — Rated 10 out of 10 by A.P. Jiffy Lube of Severn
What did you like about your recent visit?

Fast, efficient and competitive prices.

Report a concern   July 15, 2024 — Rated 10 out of 10 by C.J. Jiffy Lube of Severn
What did you like about your recent visit?

Very professional.

Report a concern   July 15, 2024 — Rated 9 out of 10 by S.K. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service

Report a concern   July 15, 2024 — Rated 1 out of 10 by S.T. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

My car broke down right after

Report a concern   July 14, 2024 — Rated 10 out of 10 by K.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Courteous agent and knowledgeable.

Report a concern   July 14, 2024 — Rated 10 out of 10 by J.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Always very professional and efficient. They do good work and are friendly and helpful. I will come back to them time and again.

Report a concern   July 14, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service was fast and the guys were courteous and friendly.

Report a concern   July 12, 2024 — Rated 3 out of 10 by D.B. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I usually get good service there. This time they were trying to upsale the whole time. The only person who was a 10 was the cashier when I was leaving. Very disappointing experience today.

Report a concern   July 12, 2024 — Rated 10 out of 10 by P.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly service and excellent work

Report a concern   July 12, 2024 — Rated 10 out of 10 by C.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Friendliness, very helpful. Double checked everything with my car.

Report a concern   July 12, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Millersville
What did you like about your recent visit?

I have been coming here since you opened years ago.
Always great service and in and out,

Report a concern   July 11, 2024 — Rated 10 out of 10 by J.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was very friendly, fast and professional

Report a concern   July 11, 2024 — Rated 9 out of 10 by B.S. Jiffy Lube of Severn
What did you like about your recent visit?

Didn't expect them to wash the exterior.

Report a concern   July 11, 2024 — Rated 10 out of 10 by R.U. Jiffy Lube of Millersville
What did you like about your recent visit?

They took care of everything fast

Report a concern   July 11, 2024 — Rated 10 out of 10 by A.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff professionalism and timely service.

Report a concern   July 11, 2024 — Rated 10 out of 10 by H.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everything!

Report a concern   July 11, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Every one was very nice

Report a concern   July 11, 2024 — Rated 0 out of 10 by C.T. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Price to high for standard oil change.

Report a concern   July 11, 2024 — Rated 10 out of 10 by K.O.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

I use this location all the time. They are courteous and quick, and I don't feel as though they are trying to do more than is needed.

Report a concern   July 11, 2024 — Rated 10 out of 10 by G.G. Jiffy Lube of Severn
What did you like about your recent visit?

Service is always provided promptly

Report a concern   July 10, 2024 — Rated 9 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly professional service.

Report a concern   July 10, 2024 — Rated 10 out of 10 by S.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

You took your time and that's what I like

Report a concern   July 10, 2024 — Rated 10 out of 10 by L.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly and professional people

Report a concern   July 10, 2024 — Rated 10 out of 10 by T.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly and fast!

Report a concern   July 9, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

Staff was friendly and service was quick.

Report a concern   July 9, 2024 — Rated 0 out of 10 by P.P. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Again , went to get in car two lights were on. Car wouldn’t go over 15 mph. Was told would have to come back after 2pm when Mike the mechanic was there. Had to have car towed to a mechanic, they broke the sensor above oil filter , worse yet they tried rigging it instead of owning up to what they did .

Report a concern   July 9, 2024 — Rated 10 out of 10 by S.C. Jiffy Lube of Millersville
What did you like about your recent visit?

very nice work


Privacy Policy