Blauvelt

Average rating: 9.2 out of 10 based on 2672 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2025 — Rated 10 out of 10 by R.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

The quick and efficient service.

Report a concern   May 30, 2025 — Rated 8 out of 10 by V.L. Altoona Jiffy Lube
What could we do to improve?

I did not get a windshield reminder when to get my next oil change. I was told my windows were cleaned when I got in my car the front window still had a dirty streak of water that was there prior

Report a concern   May 30, 2025 — Rated 10 out of 10 by A.E. Jiffy Lube of Reisterstown
What did you like about your recent visit?

The team was very friendly and took care of my car and the service needs quickly and safely. I would definitely return back.

Report a concern   May 30, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Laurel
What did you like about your recent visit?

Great service

Report a concern   May 30, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick, fast and professional

Report a concern   May 30, 2025 — Rated 10 out of 10 by P.A. Jiffy Lube of Owings Mills
What did you like about your recent visit?

They where very friendly

Report a concern   May 30, 2025 — Rated 10 out of 10 by J.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Customer service was Great.

Report a concern   May 30, 2025 — Rated 10 out of 10 by M.E. Jiffy Lube of Annapolis
What did you like about your recent visit?

Been coming to this specific location/business for years. The guys are always knowledgeable and fun to deal with at every visit. The staff is why I come back, and as a local business owner, nothing matters more to me.

Report a concern   May 30, 2025 — Rated 10 out of 10 by W.D. Jiffy Lube of Crofton
What did you like about your recent visit?

Very quick

Report a concern   May 30, 2025 — Rated 10 out of 10 by C.F. Jiffy Lube of Pikesville
What did you like about your recent visit?

He helped me with tire pressure.

Report a concern   May 29, 2025 — Rated 8 out of 10 by D.T. Altoona Jiffy Lube
What could we do to improve?

Go back too taking checks

Report a concern   May 29, 2025 — Rated 10 out of 10 by K.B. Jiffy Lube of Owings Mills
What did you like about your recent visit?

During my recent visit, I was genuinely impressed by the warmth and friendliness of the staff. As I arrived, the rain was pouring down, and they promptly asked me to stay in my car for a moment while they went to fetch an umbrella. This thoughtful gesture made a big difference, as I appreciated their care in ensuring I stayed dry.

Once inside, they informed me about every step of the process, providing updates so I never felt left in the dark. They regularly checked in to see if I needed anything and ensured I was comfortable during my wait.

When it turned out that they didn't have the specific filter my car needed in stock, they didn't hesitate to go the extra mile. The team quickly coordinated to source the filter from another location, demonstrating their commitment to excellent customer service. Overall, the entire staff was not just lovely and courteous; they consistently went above and beyond to make my experience as smooth and pleasant as possible. This level of service has truly set a high bar for future visits. I will be back :)

Report a concern   May 29, 2025 — Rated 10 out of 10 by T.T. Altoona Jiffy Lube
What did you like about your recent visit?

quick service and very friendly/respectful cashier/checkout.

Report a concern   May 29, 2025 — Rated 9 out of 10 by L.L. Clarksville Jiffy Lube
What did you like about your recent visit?

Your service technicians only focused on what I asked them to do. I didn't ask them to torque any wheel lugs as they did. That can easily lead to stripped lug threads unless tires are rotated or removed.

Report a concern   May 29, 2025 — Rated 10 out of 10 by R.R. Altoona Jiffy Lube
What did you like about your recent visit?

I have been going to this store for about 7 years , the whole Staff has always giving great customer service ,
Jeremy the manager has good crew . Nicholas, Brandon, Matthew thank you

Report a concern   May 29, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Good timely service with no pressure or overselling of services. I was made aware, but not pressured. Nice folks.

Report a concern   May 29, 2025 — Rated 10 out of 10 by A.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The service/prices were great and members were very helpful and quick. Will be returning.

Report a concern   May 29, 2025 — Rated 10 out of 10 by M.T. Jiffy Lube of Crofton
What did you like about your recent visit?

it was a good, quick, and friendly service.

Report a concern   May 29, 2025 — Rated 10 out of 10 by K.C. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Came in to get oil change staff was very nice and knowledgeable. I would definitely recommend to friends and family members. Will be back.

Report a concern   May 28, 2025 — Rated 9 out of 10 by D.B. Jiffy Lube of Pikesville
What did you like about your recent visit?

Service rep let me know timely what needed to be done.

Report a concern   May 28, 2025 — Rated 10 out of 10 by J.L. Altoona Jiffy Lube
What did you like about your recent visit?

Waited on right away. Good service!

Report a concern   May 28, 2025 — Rated 8 out of 10 by J.E. Jiffy Lube of Beltsville
What could we do to improve?

Love this location. People are very friendly and get the job done fast. The only knock is that after they rotated my tires, one tire had low tire pressure and I had to return. But I do like the vibe of this location and I'm interested in coming back again. Hopefully there won't be the same mistake.

Report a concern   May 28, 2025 — Rated 10 out of 10 by J.E. Jiffy Lube of Johnstown
What did you like about your recent visit?

Very good service

Report a concern   May 28, 2025 — Rated 10 out of 10 by D.T. Jiffy Lube of Laurel
What did you like about your recent visit?

Everything.

Report a concern   May 28, 2025 — Rated 10 out of 10 by T.M. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast, honest, great job

Report a concern   May 28, 2025 — Rated 0 out of 10 by A.D. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I am still working on my issue with no resolution. I came in for an oil change and tire rotation. I came in with 4 wheel covers and left with two. I immediately notified the shop that both hubcaps on my drivers side were missing. I was told by both Dylan and Daniel that both Hubcaps would be replaced and ordered from the dealer. I received no explanation for what happened to them and how long it would take for me to get them. I have been back to the shop twice to be told they would be ordered and I would receive a call when they were. I have never received a call back from anyone at this point. I will continue to contact the shop until this is resolved. I have been a loyal customer but they have lost my Business.

Report a concern   May 28, 2025 — Rated 6 out of 10 by B.S. Clarksville Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

They should be honest regarding the filters that needed to be changed

Report a concern   May 28, 2025 — Rated 10 out of 10 by K.B. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast, friendly, thorough service.

Report a concern   May 28, 2025 — Rated 10 out of 10 by S.L. Clarksville Jiffy Lube
What did you like about your recent visit?

The staff

Report a concern   May 28, 2025 — Rated 10 out of 10 by T.L. Jiffy Lube of Johnstown
What did you like about your recent visit?

Austin was super kind and friendly.


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