based on 2672 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service
Very good service.
Conscientious workers are crucial in today's work environment.
just do better PERIOD
The convenience of not making an appointment to get my oil changed.
Great team
Always helpful and friendly staff
Personable and knowledgeable
Great customer service and very knowledgeable
I've been going here for over 5 years the service has always been great to me.
Everything was checked perfectly !
Very great services
very good, professional and quick thanks
Good customer service
.
I pulled up to your maintenance shop with air condition. I left with no air. I don’t know who or why somebody would tamper with the filter that would affect my air but then the manager Jose JOSE refused to resolve the problem instead he got disrespectful. I told him it was no need for disrespect. I’m a 60 year old woman,
Very friendly and helpful
Good work, fast, professionally done. Plus, you didn't recommend any work that was not needed.
Speed; senior discount
How quickly the service was done.
Professional
The servicemen were very courteous and professional. The service timing was prompt and completed satisfactorily. Great team at Pikesville.
Yes Awesome service and Customer service Excellent..
I was greeted promptly and the series were clearly explained. The waiting area was clean and comfortable. Some additional services were suggested. One I accepted and others I did not. But I did not feel pressured into services I did not want. The time to complete the service was just what I expected
Enrique , Seth and Edwin were very kind and helpful. This was my first time coming to Jiffy Lube and I’ll be coming to this location again
very friendly, efficient, fast service
Quick and friendly service
First time customer. Didn't realize that you did a check list for so many things. I keep a close watch on my car needs and appreciated the list of info. And what might need done in the future.

Fast, efficient service and professional service.