based on 2948 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like to go to this location because of the great customer service. Everyone who works there looks very welcoming and friendly. I get all the explanations about my car, never had any pressure or feeling that they are trying to sell the service I don’t need. Service is quick. I can not ask for any better experience.
My service rep was courteous and explained everything to me very thoroughly.
Great place. Friendly
Quick and easy, great customer service!
Staff always friendly, quick/prompt service
I was in and out in under 20 minutes!! FANTASTIC!!!!!!!
Great service
Very easy visit, made phone call spoke with Lonnie was very helpful, since I was previous customer had to come in same day.
The customer service during my recent visit was excellent.
Great service
I always get the best service here, from the best people!
On a rainy day, your team at the Beltsville Jiffy Lube showed absolutely nothing but respect for a veteran , your team recognized that I got a new Jeep. They took the time to update all the information. Offered suggestions for future, needs that the Jeep will have. One of the gentlemen told me about his brother who is active in the Navy. As a navy vet and an active supporter of military firefighters EMS, and respect. I was offered a military discount which I appreciate money can get tight sometimes. So I’m behalf of the Last name removed Family. Thank you with nothing but respect Last name removed.
Professional, nice and fast.
I had a pleasant visit
Pretty fast service and the customer service was outstanding.
I had a question about whether my brakes needed repair and was told, after inspection, they did not - I appreciate that they didn't simply tell me I needed brake work (because I was concerned following a long trip) and it saved me lots of money.
It went in a Jiffy
The air caps on my tires were not tightened securely when air was topped off and now one is missing.
The service was fast and great customer service
Always honest. Quick service.
Very fast service
The new oil filter was not installed property. Looks like the gasket was pinched and the oil leaked all the way to Pittsburgh, and continued to do so until Sunday. Luckily my buddy noticed an oil puddle in his parents driveway. He called me when I was on the PA Turnpike and told me to get off and have my car checked. Probably 2 + quarts were gone and if my friend had not told me I would have for sure run out of oil and had massive engine failure! Sorry, but not going back again. This should NEVER happen.........
Friendly Fast Service
I got there before eight and everybody was so accommodating. I hate being that customer that gets there before they open, but I happen to drive-by and pulled in. Everyone was super nice super quick. I will let you know for sure if there are any problems. Thank you again for great customer service.
I know Jiffy Lube hires people with a record. I thank God for you. My son is an ex-felon. Keep doing good for our community!!’
Name removed
They were very professional & quick!
Very quick service.
Speed; very organized
All of the guys were very friendly. Customer service was on point. Champ was very informative and patient with me.
I appreciate the attention given on such a busy day.
Very fast service. Friendly staff.

Extra great care and fast service