based on 2137 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The usual!
I waited over two hours to get an oil filter delivered. This will be my first and last visit at this location.
Very fast
quick service and very courteous as always!
The technicians are very knowledgeable and helpful. I never feel pressured to purchase anymore than I came in to get done. Jiffy lube is efficient and thorough.
QUICK AND EFFICENT
Friendliest of the staff. They took their time with me.
in and out real quick :)
Prompt, professional and fr
Great customer service.
The attendant was very attentive to my needs. He indicated what was need to keep my van running well. Service was timely in that I did not have to wait for a long time. He was very efficient.
I like everything!
Knowledgeable, friendly staff. Easy to speak with. Very good overal! Thank you.
Highly recommend.. Staff courteous and helpful, patient, and mechanically expert in their work. Very timely service and I will return with all vehicles for this service when needed. Reisterstown and Joppa Road locations delivered superior customer service and mechanics per spec. Thank you!
The Staff is very professional
The team at the Elkridge Jiffy Lube is attentive, honest, and efficient. I appreciate being greeted quickly, being given clear and quick service recommendations and the service advisors taking the time to help me understand what is necessary and what can wait.
Efficiency, professionalism, and friendliness displayed.
Everyone is always very pleasant & helpful!
Coupon
Quick
Ive never been to this location so I can't recommend it.
I have been to catonsville and they didn't vacuum my car or wash my windows. They also left screws in my cup holder after my service.
I have used jiffy lube since I started driving. I now go to firestone for maintenance.
I previously enjoyed the service but the quality has declined and just isn't worth it.
Very efficient staff.
Very friendly, informative and quick service.
Charles, the desk manager was awesome. He showed me my filters and they needed changing. Liked the full service.
slow and unfreindly! will not go back.
Price was way high. I got an air filter and oil change and it was $140.00 with a 15% discount!
Jess and the rest of the team were super nice!
Great group of employees. Very professional and quick
Coupon was used
Good customer service, and very timely.