Customer Testimonials

Have been long time fan of Landry's, having been involved with Memory Ride for Alzheimer's research for many years, as a rider (husband) and a pit stop crew member (me) for several years in the 90's and early 2000's when the Noonan family ran it. I work in
Braintree Hill Park. Had my old bike serviced there last spring. Planned to buy a new bike this year. Went to Braintree store week before last to find it closed due to Covid exposure, so I hopped over to Norwood. I was on a mission. Surprisingly, I bought my bike! Hannah was super. She listened to my needs and price range, what I didn't want (especially colors), assessed and showed me my options, and helped me select the Trek women's DS. Less expensive than my limit, too! Picked the bike up this past Saturday and plan to mount it onto my trainer this week to try it out.
I liked the attentiveness, the staff's knowledge, and the vast selection. Much better than last spring! We won't go anywhere else for products and service on our bikes. else

Patricia was so helpful on the phone. This was my first purchase from Landrys and we will def be back!

Fast, friendly and focused.

Super helpful, friendly and said to come back if any issues

Everyone is so pleasant and helpful. It was a great experience

Variety and selection. Most of all the knowledgeable associates on each product. Top notch service!!

so farso good! I trust the products and have confidence in the choices the staff make

I have always been treated well from the staff at Landry’s. Hannah has always been super patient with me explaining things so I understand.

Staff went out of their way to help me Warranty a product that has a lot of personal value, but not a lot of actual value; helping me find a one-for-one replacement. Really means a lot

The people. Aaron and Hannah are the best, and the whole Landry’s team is so helpful. This is the 3rd bike I’ve purchased from the team since 2014, and I’ve had such a wonderful experience each time.

Everything!

Very knowledgeable team.

Excellent service and price. Will definitely return.

Great work, fast service, friendly people.

Wonderful customer service too to bottom! Thank you!

The staff were knowledgeable, friendly, and easy to work with. They make the store feel covid safe and clean by having customers text in at the locked door. They got our bikes tuned up in just a few days so we could have them for the weekend. We are just getting started with MTB and brought our very cheap Walmart bikes in for a tune up and they were so helpful and non-judgemental.. we will definitely be going back for service and when we are ready to upgrade our bikes!

Attentive and knowledgeable. Pretty good selection.

This time you prepared my bike to be shipped cross country. Process was simple, and your team always first rate.

Great service.

Great customer service. Friendly staff who love bikes.

Fast, friendly and competent service!

You were wonderful and easy to work with. Thank you for taking care of my bike!

Quick and thorough

Staff was personable and helpful

Had item I wanted in stock. Friendly service.

I found my mountain bike had a flat tire just before a ride on Sunday. I called the shop and Drew sold me a replacement tube and had it waiting at the door when I arrived.

The people working in Norwood are super nice and accommodating

Friendliness and responsiveness of Noah and PJ - GREAT JOB!

Thanks very much!

Name removed

Great staff that are responsive.

very friendly and helpful