- Phone: (781) 440-0310
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Customer Testimonials
The gentleman who greeted us really extended himself in trying to help us with our bicycle. We ended up having to leave it because it needed a part that had to be ordered. We got our bike back fixed within the timeframe promised. We are very pleased with our entire experience.
The whole experience was great.. we liked working with Hannah. we bough a bike for my son and my wife was so happy with the service she bought a bike as well
I order a Santa Cruz with Hannah from the Norwood store. The bike was delivered ahead of the estimated delivery date despite dealing with covid times Santa Cruz wildfires and some changes to the bike. Thanks for the great service
Hannah was very helpful knowledgeable professional and friendly I think she did a good job and made several adjustments on my bike that I was pleased with
Always friendly and helpful. Will be glad when they allow people back in the restore.
Great customer service! Thank you!
Just plain awesome.
Helped me out, went over the bikes, and gave me some pointers
Friendly, fast and excellent service. Landry’s Norwood never disappoints!
Timely and high-quality service with good communication and fantastic service
Very attentive
So quick and easy. Also made the water bottle holder work with Velcro, making for a very happy 7 year old! Thank you!
People
Overall the service I received was everything I expected from a professional shop. All the employees were friendly and knowledgeable.
The service was great. Very helpful!
Friendly, knowledgeable staff that helps get you what you need without trying to upsell you.
Salesman was super supportive and answered all my questions regarding a helmet for my daughter, and a tube for a repair kit
On point!!
Exceeded Expectations as Always
Local, knowledgeable, friendly
Service was great especially during the COVID19 they were able to adapt by using technology to assist with social distances and have improved to make it better and streamline requests made and followed up in a timely manner.
You are still an independent bike shop selling real cycling products from bikes to accessories.
Ordering was easy, price and availability were both good and pick up was hassle free.
Provided safe ways to still get great bike service.
Service is well done and the completion times are excellent! I have purchased my bike there and have had other bikes worked on.
Easy pickup
Great bikes in all price ranges
Always great service
My 10 year old bicycle has ner shifted as well as after you serviced itt.

Seemed to be confusion at the pickup. I was ready to text my name to the phone number noted on the door, but an employee outside took my name. That lead to a slight delay in receiving the actual product but other than the delay, no issues.