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Customer Testimonials
friendly
Professional people
first of all, Hanna is smart, competent ,kind and knowledgeable member of your team . She listened to my needs and helped me find the perfect bicycle and accessories and was there for us after the sale to answer questions and help us with any issues that surfaced for us.
your products are great- my guess is many bike stores have good products. However, Hanna's care, support and help makes your store stand out from your competitors
Dr. Name removed
Dr. Alyne Ricker
Aaron has worked tirelessly to make my Diverge as quiet and powerful as possible. And his work on my old Seven has transformed the bike and made it “as if new”. Can’t thank him enough.
Sales staff really knows what's up with bikes and accessories, and they are eager to help.
You answer my questions competently.
The staff was so friendly and helpful. The whole process of getting my bike “road ready” was smooth, fast, efficient, and timely! Couldn’t recommend more highly.
Fast and friendly service, fixed my flat on the spot. Love the new location!
The service we received from Doug was amazing! Give that guy a pay raise! He was knowledgeable and patient with us as we shopped for a bike for an indecisive 11 yr old! He wasn't pushy either. Great selection at the Norwood location, easy parking, wonderful overall experience. I also appreciate the 30 day check up that's complimentary!
The staff are very knowledgeable and helpful.
Pleasant staff. Kept me updated on timelines for bike fixes
Super friendly and informative staff, great selection of bikes and service department that goes above and beyond! Best LBS around!
Friendly, quick service. New store is awesome
Everything! Staff friendly and knowledgeable, always happy with my experiences at Landry’s.
I feel comfortable asking questions related to whether new features are worth the money. I feel I get the right answers— not just a salesman who wants to upsell.
Fantastic customer service -- as always!
Quality of work and customer service are top notch! Thank you, love the new location! Fix the sign!
Great products, knowledgeable staff!
Great service. Very helpful and recommendation were spot on. Highly recommend!
Great place.
Great service excellent repair mechanics.
Service
Service
Service
Great people very helpful
Love having a partner for quick fixes in my backyard. Always accommodating. New store is great.
Staff was knowledgeable quick to help one concern was was going into issues I did not go in there for originally I understand the upselling but I would focus on the issue I understand saftey is a concern, Thanks again hope to not have to see you soon but I’m pretty sure I will
First name removed at the Norwood store is very knowledgeable and friendly!
Great service
Had my 20 year ol giant mountain bike fixed up
I looke at some your new bikes but,
Prices a bit of a a shocker
Just can’t believe u ask so much for Chinese bikes
I can get a Japanese Yamaha moto-X dirt bike for what you ask n for that made from China metal, that’s shameful
Service is knowledgable and communicates well.
I went in specifically to see Hannah. We did a bike fit 20 months ago and I wanted another bike fitted if she had my numbers from before. Hannah did! She made the adjustments and I was off to my next chore. Always glad to see the staff at any of your locations.
The team at Norwood listens to concerns and is very helpful. I had a need for a quick turn around on a repair and they were able to accommodate my request.
Thank you!

Hannah was extremely helpful and not pushy or corny in her salesperson-ship. As a former bike mechanic and shop floor employee, I know salesmen can get a little condescending or jock-ish. Hannah was extremely approachable and helpful. Take good care of employees like her!