Customer Testimonials
Our service provider is kind and efficient. He stops to say hi to the dogs and us. We appreciate the great service provided
Prompt ! Returns calls. Shows up when they say they will. Answers questions, not in a hurry.
Helpful and courteous live person answered the telephone. She considered circumstances and proposed best delivery option.
Driver in and out with no problems.
We receive propane from you and have not had issues! Happy with your service
On time deliveries, great communication. Very easy to deal with overall.
The gentleman that came over our house on Saturday as I tank was near empty was the most knowledgeable, helpful. He even came down and looked at my tankless water heater that man should be working in the office in sales.
the service
Usually when I call, a human answers the phone.
Very friendly
Quick delivery
Reliable and trustworthy.
service is always great........
the Associate I talked to was very friendly and informative, she also got back to me the same day with and 1 hr or 2 with the answer I needed.
Thank You!
Office customer service responsive Propane deliveries always done in a timely manner I did cancel service but only because our propane heater was ancient and we could not get parts to repair it
They always do a great job
Service is prompt, peace of mind we have enough propane for our generator when needed. Thank you!
We had a leak. I called it in. Within a couple of hours a tech named Lewis showed up, diagnosed the issue, explained it and fixed it. He also had a delivery processed which occurred shortly thereafter.
Osterman/Superior is a first rate organization with knowledgeable and competent people.
Quick delivery!
Prompt service. Whenever I call the response is immediate.
Excellent customer service
Online works well
I’ve been a customer for 25 years. The staff is very nice. They have great customer service.
Have always received great service
The ease of ordering propane fill online.
Fast and honest service and customer service. Delivery was excellent was perfectly done.
We have never run out of gas and employees are very friendly and helpful!
Quick delivery after placing my order, and friendly & helpful delivery person. Thank-you.
Service, Quality and Pricing is what we look for in a good propane company.
Osterman/Superior Plus is the company for us. We've been a loyal customer since 1992.
We have notice that most of our Nabor's have changed providers base on price!!! We did notice our can's are not fresh we have been with your company for over 20 yrs and we don't feel like family... It's like we receive old and used containers, what's up with that? Please tell me why we continue our service... We stay with you because your service has been like family what happen?
Name removed
1 Fairfield drive
Palmer MA 01069
Excellent and efficient service, friendly and helpful team.

Convenience of automatic delivery, easy access to information regarding delivery, my account and billing online.