Customer Testimonials
Delivers quickly when requested.
Was on the phone 3 hours to place order … a little disappointed and wondering if it takes this long to place order … how long is it going to take to get oil ……got it the next day …. what a surprise!!!
Ease of refueling, customer service very nice and professional
Clean trucks and professional drivers.
Curiosity of the drivers and staff.
Great customer service, monthly prepayment, monitoring, military discount!
Great service and timely response! Thank you!!
You are quick to deliver and help out with costs and budget plan.
We never run out of propane!
you don't let our tank run out.
I never have to think about it.
Prompt friendly service!
Ease of ordering
Best service in the business. Highly recommend!
The people
Deliveries are on time as needed and helpful when I call about my account
Easy to place orders. Fast response time..fair prices. Courteous staff and technicians.
We were bumped up for early delivery as we were without a heat source
Good and reliable service.
Always nice always on time.
I would like your billing to reflect to exactly how much I’ve paid and how much is owed…it is not clear. Also when your on a budget billing you should not be getting bills one month $70 next month $120 then the next month $80…? Other than that it has been good service in a timely fashion.
Timely
I was quite concerned as the monitor on the tank read 9% capacity and 35 gallons remaining from a 500 gal tank.
I made a couple calls to check when I could expect delivery and was transferred to an answering service who confirmed the monitored reading. All I was told was there was a ticket submitted for delivery. I've never been left with such a low reading in the 22 years I've been using Eastern Propane.
I can't imagine such a low reading is good for the tank, let alone my nerves.
I'm hoping that in the future there will be a delivery before the capacity registers as low as it did this time and would appreciate it if notification was sent out for a pending delivery and I'm not left hanging.
Thank you, Judy Hogan #353040
I have been with Superior for over 25 years. They are very reliable and affordable. When I have a problem they are quick to react.
Hardly knew he was outside filling the Tank
Everyone is so friendly and I don’t have to worry about how much is in my tank the driver delivered today and he was so pleasant
reliable delivery by good drivers/service personnel.
The staff are always willing to help with a problem one might have with the level payment plan or other inquiries about oil delivery.
The last refill was reasonably priced, and they are in/out quickly.
The customer service and prompt delivery! They got a system and they won’t let you down!!!