Customer Testimonials
the price but phone service is terrible cannot get some one to answer my calls ????
Customer service and great drivers.
You know what to and you take care of it.
Excellent service from customer service to dispatch and then techs.
I am pleased by the way Eastern makes sure that my propane tank is always filled and monitored so I don't have to worry about not having heat.
George Laskaris
Prompt response to call of smelling gas. Technician identified the smell was from low fuel. Within one hour the fuel truck came and took care of our needs.
I really think that the service is great, When my tanks dropped fast due to use went up, they made a dielivery within 3 days. Driver and clerks very nice to work with
Prompt
Friendly, competent, answered questions.
Great service and communication! Needed a tank replaced. Next day service and was kept abreast of the status. Guys let me know that they found issues with the new tank, but they would be back in a month to replace it. Very happy with everyone I’ve dealt with.
Tank is always monitored
I really like the Customer Service and the fact that they expedited my order as my oil tank was getting very low. The nice gentleman came out and this was in days of my call and filled it up. He was friendly and professional, and I was at home and he gave me the bill and wished me happy holidays. Very happy with Customer Service and quick turnaround.
The online account is easy to negotiate but they should provide refill dates so we do not have to call. It defeats the purpose of auto refill if you have no idea when it will be scheduled.
Easy to order, and the propane came sooner than we were told. That’s good!
On time delivery
Prompt delivery upon request.
Overall good service
Service staff and delivery person great
great service
Fair pricing. Quick, reliable delivery.
Delivery was easy and on time, what else can I say
All aways good
As a new customer, we appreciated your very prompt response to our needs.
Please do not share my name publicly.
Excellent responsive and professional service.
Your drivers are excellent
Quick service……2 days or less. Easy to order on line.
Shane the delivery driver took time to explain the usage percentage and how your new auto delivery worked. Shane was great!
Prompt delivery of heating oil after making the call to have my tank filled. Although, I was on the phone entirely too long when I made the call to get my tank filled.
There is nothing I like or dislike about the product or the services I receive. The online billing system is slow to catch up—I pay with direct-to-bank, but a few days later the system e-mails me reporting I have a bill due. I see where my latest delivery also added what seems to be a communication sensor to report my tank levels. . .now that's cool.