Customer Testimonials
I receive prompt deliveries and my propane never runs out
Very pleased with service and able to contact when needed.
Timely, automatic delivery.
Ease of use and responsiveness
Good delivery! Say I went out to read the tant meter today and it was 95% and in the red line. It it safe?
Deliveries are always on time and anticipate my needs with your tracking software! Drivers always friendly.
I was surprised to see that we had a propane delivery, particularly since it was just for 93 gallons.
There is no anxiety about running out of propane as it is automatically refilled as needed
Auto delivery is very convenient. One less thing to have to keep up with.
Automatic delivery and the amount of communication
Good employees
Competent, on time, professional, dependable
The customer service is great! Delivery driver is very respectful of our property.
Service, they are very friendly and professional. I am on automatic fill which is very convenient.
Always courteous and helpful. Delivery is fast. Always appreciated.
The man who delivered my oil was very nice.
We have been extremely happy with the man who has come out anytime we have needed repair because of smelling gas at the fill area of our tank. He has been awesome, helpful, kind, and patient with our silly questions.
Have been a customer for years. Always fast friendly service
The people who I have dealt with are very knowledgeable. Would be better if the tank rental fee cost less. Would recommend this company to everyone
I got my delivery quickly!! I was happy to receive this so soon.
I appreciate the peace of mind of having auto refill service.
Auto deliveries and low monthly auto payments.
They are readily available in our area.
Friendly, courteous staff. Love being able to lock in pricing.
I've been a Superior Propane customer for 20+ years -- and up until this current delivery, never had an issue. For some reason (one that even the Supervisor who I dealt with for a number of calls) the system cancelled 2 deliveries on me...so this Supervisor had to manually re-enter the ticket and reach out to the local office to make sure I was not bumped.
BUT...even with my concern of running at a monitored rate of 10% (they like to fill you when you hit 30%), this Supervisor was with me every step of the way. She called back every day to report where we were in the process, who this was escalated to and what the next step would be.
It took a few days longer than I was comfortable with, BUT the service was amazing. And when she made a promise -- whether to call me back or ultimately the day the delivery would be made -- she was there by my side every step of the way. That type of customer service is unheard of these days, and is enough to keep me their customer for another 20 years!
Everyone is very professional and extremely knowledgeable!
dependability
Your on line portal
Very friendly staff
You keep track of the amount of propane in my tanks, so that I do not run out. Your drivers are very efficient and personable.
The delivery and customer services have been great.