Customer Testimonials
My most recent experience with customer service was extraordinary! The representative was empathetic, knowledgeable and proactive building trust through active listening.
Efficient
Great and friendly service
As a new customer, so far my first delivery went ok.Also the setup of the new tanks went as planned ..
Have been faithful in maintaining our fuel level and when that failed we were compensated. Thank you very much.
You guys are great. Payment plan, automatic delivery. What more could I ask for?
The service people are fast, friendly and do good work.
Had a billing error however it was handled quickly and graciously!
Prompted and friendly
Friendly and knowledgeable customer service. Provided prompt delivery as requested.
Superior Plus Propane remotely monitors the propane level in our tanks, and makes deliveries before we have to worry about when our next delivery becomes critical!
Good service! Timely deliveries!! Friendly folks!!
They came right away and filled up my tank which was completely empty. Apparently they were at my house saturday morning, but I did not hear a thing. They left a notice that they had been there. HOWEVER the notice told me that I could not use the propane until they had inspected everything. When I called the office, the office was closed so I haven't been able to use my fireplace after all. I wish they had called to say when they were coming.
Easy to order propane
Great service. They will check my propane tank to see if it needs servicing when they are in the area. If i do have to call for service they are usually here the next day.
Quick, efficient service.
No problems!
Well we just use gas for cooking and I kind forgot to keep an eye on the level in the tank and even I decided to check it was already at twenty percent so I called out my order in and sure enough they were here as promised very satisfied with the response with such short notice
easy and fast delivery.
Your office staff and delivery crew couldn’t be better or more helpful!
Customer service was great ( hats off to Elizabeth!)
Promptness.
The person who installed my system and the delivery person
The office people get a 2 it took 7 calls to get my installation scheduled
Excellent and friendly customer service. Tech knew what he was doing and was respectful of private property.
Very good and responsive to issues
I was pretty low on propane after the big snow topped with freezing rain. I know they were very busy and I waited too long. They still managed to make before it was to late
Quality Service and professional
The service man was awesome. Very knowledgeable, professional and helpful. He made sure we were OK with our pilots being on and more. We are thankful for good people like him. You're lucky to have him!
To the lady I spoke to related to our delivery, thank you for being a lively, pleasant and friendly voice on customer service.
Auto fill, price per gallon annual agreement, website is very useful.