Customer Testimonials
Your customer service representatives are v friendly
The ladies in Customer Service ,that I had spoken to over the last several years , have always been very courteous and helpful with whatever the situation we were dealing with. Especially, Kim, who explained my questions regarding a recent bill and helped me with placing an order. Wonderful experience. Thank you Kim.
Renata Worobel
I am very happy you still have customer service when I call the Frankliville office, everyone there are professional customer service representatives. Every question I have about cost, delivery or problem is always answered..Thank You for keeping us warm. Carole E.
Very good customer care
Very reasonable and efficient services!
Delivery system is dependable and the personable personnel always are helpful.
We are only a propane user. The communication and willingness to fill our needs is very positive.
Very prompt in requests
Can speak to a real person, no robot. Fast service, no hassles.Very polite drivers.
Automatically set up and easy to deal with!
Fast courteous service
Very prompt service and friendly customer service when calling to ask to fill and check our tanks!
Very fast service and excellent customer service. From inside sales, Lilliana was superb. Camden our tank deliverer and placement guy went smooth and flawless. Our propane delivery girl was pleasant and efficient. Keep up the good work!
Personalized, prompt service.
Good, reliable service, fair prices.
Reliable service. Friendly, efficient office staff.
courteous phone service; prompt service too!
Prompt, friendly and very helpful service
Wonderful representative, friendly delivery
Your customer service people work hard to bring us the best price possible
I appreciated the 400 gal propane tank being reset as it was leaning quite a bit. A previous visit to refill tank in april got postponed because the driver noticed the tank was tilting and wanted to get it leveled before filling the tank. Indeed the tank was leveled this past week and the tank was refilled the same day! I like the "proactive" approach by your employees as always. Thank you.
Bob wood
very efficient. i dont even have to call and you are up here filling this tank. heat is a good thing and i am glad you are there for me.
You keep up with my gas usage. When I call because of special problems or requests I am treated so well and problems are resolved.
great service
The customer service is professional and courteous. Appointment is easy to arrange. Prompt service.
That I can pay my bill over the phone and the very friendly voice who takes my information.
Customer Service is outstanding.
We never have to worry about running out of propane. We are on automatic delivery.
everyone is always nice when I call
Good prices, friendly and efficient staff
good service