Customer Testimonials
We have used you for all our propane needs for a cery long time . You have always been helpful in every situation . Fast , prompt , courteous, friendly. You are a great team to work with .
Quick service
The online automatic bill pay is flawless and the whole online portal is great.
Very happy with how fast the delivery is. I am deaf an since my husband passed it is so nice I can order online.
Been with the company since we built our house 20 years ago. Always have been fair and responsive.
Have always been pleasant and professional and responsive to deliveries when requested.
They are very customer friendly, supportive of your needs and providing their products when promised
Delivery is always on time.
Employees are always friendly and helpful when calling the office.
Reliability
The service that fills my oil heating tank on a regular basis.
Your services is really good I like it very will
SERVICE is always very good
When you say you are going to deliver my propane you are right on it and I thank you
Customer Service! Staff has been helpful, courteous and prompt on both the administration and service sides of the house. Very happy with this company and would recommend to family and friends.
Always helpful on the phone and in person.
Always on time best quality price compatible
Driver very pleasant and friendly, always careful to go about my deck with scrubs and plants.
Thank You
I love the friendly service and the kindness of the Franklinville, NY office and the delivery person who delivers our propane! This is a company who is willing to work with their customers and treat their customers better then any other place I have gotten heat fuel from! I do and will continue to recommend Griffith Oil to anyone!
Sincerely,
The Kilbourn’s
Love the wireless monitor and automatic fill.
Convenient.
Pricing is competitive with other suppliers.Delivery is always on time as needed.Using the app allows consumers to check out tanks and status.Highly recommend.
Thank you for the courtesy of a prompt service right before a weather event.
I liked the attention and handling of my request for a rapid delivery
Delivery drivers are always pleasant, as are the office staff when I call in to schedule a delivery.
Always pleasant when I need to call & timely with deliveries
I appreciate that you work with me and understand my specific needs.
Prompt and informative!
Great customer service. Good pricrs
I was planning to quit your services because of the constant rise in prices each time I had Refill. I visited your branch service in Franklinville about seven weeks ago to discuss this concern and this is when I met Brittanee. I explained the reason for my visit .. she listened.. was very polite and offered to discuss the matter with me.After much discussion and questions answered I left the site still undecided.
Several weeks passed and many things transpired I could not control. I returned to see Brittanee … she remembered me, my problems and was able to get me a timely fill up to my satisfaction.
This young lady is a people person and a
definite asset to your business. She is professional, understanding and because of her I remain a customer.
Very prompt in responding, billing and payment is easy.

Its not an easy task to fill our tank in the winter and they never complain when I talk to them they are awesome