Customer Testimonials
Your customer service staff is so friendly and helpful.
Ease of ordering and friendly customer service
The Franklinville, NY office staff is always so nice and friendly and helpful, I like that, specially when our society is full of impersonal customer service!
Prompt responses to inquiries, same day service, easy on line navigation.
Pay online
Quick delivery but do not like the fact that all information does not show on invoice such as dollars per gallon. Even the on line payment does not show the dollars per gallon
It’s the only one I could get
Good service. I have no worry about running out of propane.
prompt service
Very good service
Superior Plus propane has provided my propane for over 30 years and their track record for service is excellent. Also, unlike so many other businesses, you can access a real person and get answers to any questions you have. When you think how essential propane is to your heating system, hot water, etc. reliability is very important and I have had very positive experience in this regard.
RCWood
I never run out drivers are friendly price is good.
You do what you say you're going to do
I can count on you and don’t have to worry about running out at propane at my hunting lodge. I’m rarely there from mid December to May and it’s reassuring to know that the house won’t freeze due to lack of propane.
Excellent service, reliable deliveries, competitive prices, friendly staff.
Keeps me warm on days like this.
Dependable
YOUR DELIVERY SERVICE IS VERY ACCOMMODATING AND RELIABLE. I JUST WISH THE PRICE WAS A LITTLE LOWER.
Very happy about service & costs over the last 22 years I have been with Superior
Reliable delivery.
Service
We usually top off our tanks early fall and again in spring, using wood boiler thru the winter, when we call superior responds quickly and professionally.
Company is very dependable
always very courteous and respond quick and professionally to customers
Always been able to contact a service rep who is always friendly and willing to help. So far delivery has been great.
came middle of night when i ran out
I wish you sold 100lb tanks
prompt
Delivery driver went above and beyond.
I failed to clear the snow in time for delivery. My tank was behind a snowbank surrounded by feet of snow.
I owe him/her an apology and gratitude for doing the job anyway.. thank you

Great customer service