Customer Testimonials
The staff are extremely friendly and helpful. I purchased my bike here and they are always willing to help and get me on my way. Thank you ! 😄
The Staff is friendly, knowledgeable and helpful. If you have a bike issue, their expertise will help you solve the problem. On top of all that the Products are highest and best quality.
Great service, super bikes
Top notch knowledge and service from a locally owned business!
Top quality and VERY knowledgeable staff.
Great staff , knowledgeable and professional
Very knowledgeable guys, always ready to help. Good coffee, dog friendly, what more do you want?
I worked with Scott and Matt to help find a bike and techniques/addons that would work with me and my physical disability. Thank you for all their patience, recommendations, and tips and tricks. Would definitely recommend this store!
Great service and great people. It is so nice to know that I have a shop that looks after me, I appreciate the guys looking after me after a recent encounter with a car and getting me back out there! Thanks guys!!!!
Always a positive, helpful place to visit and the product works better than expected... above expectations!
Great service knowledgeable staff what
Mechanics
Sales people
Selection
Very prompt and knowledgeable service
Best service out there! I broke my tail light and didn’t have any money on me, Bill hooked me up with a light so I could be save on the ride and I called in my credit card as soon as I got home. Above and beyond service thank you again guys!
Great staff! Friendly and knowledgeable! Excellent service!
Mody
Your service department pays attention to detail, and I like that most of the staff ride as well. I appreciate that you try to get the best quality products, and don't always recommend Trek/Bontrager if there's a better option.
Knowledgeable and friendly service. Great location and products. Keep up the great work!
The salesperson (Tom) was helpful.
Bill
Products top notch. Store staff and mechanics always extremely helpful.
Very quick turnaround and great service!!
They take care of all my bike service needs.
The service at Trek has been excellent.
Great service!
Friendly & informed staff
The team at Trek has always been knowledgeable and helpful in providing expert advice on product options to fit my riding style.
Excellent service. Every time I’ve taken my bike(s) in for service, or just in the store to browse or buy, the team has been outstanding. Great selection of cycling accessories too.
Best bike shop in Victoria, potentially Western Canada! Great service, products and staff is amazing!!
Service team was helpful in locating the product I was looking for. They also were helpful is directions for installation
Info is always good